Omnichannel Intern (San Miguel Topilejo)

Omnichannel Intern

Work Mode: Hybrid

Location: Hybrid– Mexico City

Basic Functions

The Omnichannel Intern role is a strategic position that combines data analytics with operational support to expand Kohler’s digital presence across Latin America.

Key Responsibilities

1. Prepare sell-in and sell-out reports for key accounts.
2. Support the administrative follow-up of key e-commerce accounts and assist in projects related to channel optimization.
3. Provide support in administrative tasks related to the area (document control, order tracking, internal coordination).
4. Ensure the product catalog is updated (descriptions, images, prices, etc.).
5. Conduct basic competitor analysis (pricing, promotions).

Learning Objectives for the Intern

• Learn how e-commerce works and how to manage online accounts.
• Practice analyzing sales data (sell-in and sell-out).
• Understand how to find opportunities to improve online sales.
• Get experience creating reports and presentations.
• Improve skills in Excel, PowerPoint, and e-commerce tools.

Business Project

1. Analyze sales performance of key e-commerce accounts and suggest improvements.
2. Create a simple dashboard to track sell-in and sell-out data.
3. Help with a promotional campaign and measure results.
4. Research competitor prices and promotions to give useful insights.

Education

An active university student, preferably in their 7th or 8th semester, pursuing a bachelor's degree in a relevant field such as Marketing, Business Administration or related.

Experience

No experience required.

Skills

• Critical: empathy, adaptation, assertiveness, self-development, external structure, flexibility, focus on service, openness to new ideas and to take on challenges, sociability, thoroughness, caution, orientation to ideas, self-structured.
• Support: abstract reasoning skills, drive, initiative, energy, sense of urgency.
• Behaviors: Persuasively sells ideas to gain support and acceptance; expresses ideas and opinions with confidence; develops new contacts and initiates relationships; maintains existing relationships; demonstrates enthusiasm for helping others.