Indirect Procurement Advisor

About the Company

FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence.

Procurement Advisor – Procure-to-Pay (P2P)

We are looking for a Procurement Advisor to manage and support the end-to-end Procure-to-Pay (P2P) process, ensuring accurate, compliant, and timely execution of procurement activities. This role is focused on procurement operations and P2P execution , supporting internal stakeholders, suppliers, global processes, reporting, automation, and continuous improvement.

Key Responsibilities

• Manage and support the end-to-end Procure-to-Pay (P2P) process , from purchase requisitions and purchase order creation through invoice processing and payment follow-up.
• Create, review, and monitor Purchase Orders (POs) and requisitions, ensuring accuracy, compliance, and adherence to established procedures.
• Partner with suppliers and internal teams to resolve issues related to purchase orders, invoices, payments, discrepancies, and exceptions.
• Monitor procurement transactions, operational metrics, and service levels to identify issues, trends, and opportunities to improve process efficiency.
• Analyze procurement data and develop actionable insights to support operational decision-making and process optimization .
• Leverage Power BI, Tableau, and advanced Excel to develop dashboards, reports, KPIs, and data-driven analyses.
• Manage or support commercial corporate card programs and global travel/TMC systems , including platforms such as Concur and ERP solutions .
• Identify opportunities to automate workflows and improve operational efficiency through Power Automate, APIs, and AI-powered productivity tools .
• Collaborate with cross-functional and international teams to resolve operational issues, provide solutions, and ensure consistent execution across global regions.
• Lead and facilitate international workshops, meetings, and working sessions related to procurement processes, systems, and operational improvements .
• Prepare clear business communications, reports, and presentations to support operational alignment and decision-making.
• Support change management and user adoption initiatives , including the definition, tracking, and analysis of behavioral and operational KPIs.
• Identify and implement opportunities to simplify processes, improve efficiency, enhance controls, and strengthen the overall stakeholder experience.
• Ensure compliance with procurement policies, procedures, internal controls, and applicable business requirements.
• Serve as a subject matter expert and trusted partner for procurement operations , providing guidance and support on complex P2P-related matters.

Requirements

• Experience: 6+ years of professional experience in INDIRECT procurement operations, Procure-to-Pay, purchasing, program management, or a related field , with experience supporting complex operational processes in a global environment.
• Procurement & P2P Expertise: Strong knowledge of the end-to-end Procure-to-Pay cycle , including requisitions, purchase orders, invoices, payments, supplier management, and operational controls.
• Corporate Programs & Travel Systems: Direct experience managing or supporting commercial corporate card programs and global travel/TMC systems , including platforms such as Concur and ERP systems .
• Data & Analytics: Advanced experience with BI and data analytics , including Power BI and/or Tableau , as well as advanced Excel capabilities. Ability to translate data into meaningful operational insights.
• Automation & Technology: Hands-on experience with workflow automation tools such as Power Automate, APIs, or similar technologies , as well as familiarity with AI-powered productivity tools .
• English Proficiency: Advanced English proficiency (C1–C2) , with excellent written and verbal communication skills and the ability to collaborate effectively with global teams and participate in international workshops.
• Stakeholder Management: Strong ability to build relationships and collaborate effectively with internal stakeholders, suppliers, cross-functional teams, and global partners.
• Operational Problem Solving: Strong analytical and problem-solving capabilities, with the ability to identify root causes, resolve complex operational issues, and implement effective solutions.
• Organization & Execution: Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced, international environment.
• Continuous Improvement: Demonstrated ability to identify and implement opportunities for process optimization, automation, efficiency, and service improvement .

Preferred Qualifications

• Experience working within a Global Business Services (GBS), Shared Services, or multinational organization .
• Experience with SAP, Oracle, Concur, or other ERP/procurement platforms .
• Experience developing and presenting Power BI/Tableau dashboards and operational reports .
• Knowledge of procurement governance, internal controls, compliance, and operational performance management.
• Experience supporting global transformation, automation, process improvement, or change management initiatives .
• Experience working with global procurement operations and stakeholders across multiple regions

Equal Opportunity Statement

FedEx Express is committed to diversity and inclusivity in the workplace, ensuring equal opportunity for all employees and applicants.