Principal Support Engineer (Zapopan)

Key Qualifications

• BS in Computer Science, Management Information Systems, Science, Engineering, Math, Physics, or Chemistry with a minimum GPA of 3.0.
• 7+ years of technical and functional expertise, including proficiency in modules, data flows, and integration points within Oracle Fusion ERP Financials Cloud Applications, broad understanding of modules such as General Ledger, Payables, and Projects, as well as how Fixed Assets integrates with these modules.
• Understanding of the Asset Lifecycle flow, common enterprise structures setup, transaction processing, interfaces, business processes, period close processes, and activities. This includes setup and configuration of asset books, depreciation methods, asset categories, and tax rules.
• Knowledge of implementing local and international accounting standards and regulations related to fixed assets accounting to ensure compliance.

Supporting Skills

In addition to the preferred qualifications, the following skills will be advantageous:

• Oracle ERP Cloud Implementation Certifications experience with reporting tools and analytics features in Oracle Fusion Financials for Fixed Assets for creating custom reports and utilizing built-in reporting capabilities.

Responsibilities

• Resolving complex technical problems with meticulous attention to detail, ensuring efficient issue diagnosis and problem resolution for Oracle customers.
• Serving as an effective communicator and negotiator in problem resolution and management.
• Demonstrating the ability to collaborate and work effectively with diverse and globally distributed teams spanning multiple time zones.
• Ability to develop and deliver training programs for end users, ensuring they understand how to use the products effectively.

Shift hours will be based on business requirements. The job may require the flexibility to work beyond standard business hours, to include weekends and holidays, as required. Base shift hours may change over time.