Accounts Receivable Expert

• Manage Accounts Receivable activities for operations across South America , ensuring effective coordination between the Finance Hub and local teams.
• Lead and follow up on complex customer account escalations , identifying root causes and coordinating appropriate resolution.
• Oversee collection and dispute management processes , working closely with customers and internal stakeholders to resolve outstanding issues.
• Analyze AR aging, overdue balances and cash flow performance , identifying risks, trends and opportunities for improvement.
• Drive the achievement of key Accounts Receivable KPIs , ensuring visibility and appropriate follow-up of deviations.
• Act as a subject matter expert for AR and Order-to-Cash topics, providing guidance to analysts and other stakeholders.
• Support customer account governance by ensuring appropriate controls, follow-up and documentation.
• Collaborate with Finance teams across South America to understand local requirements while promoting standardized regional processes.
• Support internal and external audits and compliance reviews , ensuring accurate and timely information.
• Identify opportunities to simplify, standardize and improve Accounts Receivable processes across the Hub.
• Participate in and lead continuous improvement, digitalization and automation initiatives related to AR activities.
• Coach AR analysts, share best practices and support knowledge transfer across the team.
• Collaborate with other Finance functions to improve end-to-end processes and overall service delivery.
• Build effective relationships with customers and internal stakeholders across different countries and cultures.

What makes you great

• Bachelor's degree in Accounting, Finance or a related field .
• At least 3 years of experience in Accounts Receivable, Order-to-Cash (OTC) or related Finance processes .
• Strong knowledge of collections, dispute management, aging analysis and customer account management .
• Previous experience interacting directly with customers and resolving complex account-related situations.
• Ability to analyze financial information, identify deviations and translate data into actionable insights.
• Experience working with ERP systems and solid understanding of financial processes.
• Advanced Microsoft Excel skills.
• English B2-C1 , with the ability to communicate effectively in a regional and international business environment.
• Strong analytical and problem-solving capabilities.
• Excellent communication and stakeholder-management skills.
• Ability to work effectively with teams located in different countries.
• Customer-oriented mindset with the ability to balance service, financial controls and business requirements.
• Experience supporting process improvement or automation initiatives is highly valued.
• Ability to coach colleagues and share technical knowledge within the team.

What you can expect working with us

• Develop expertise in a regional Finance environment .
• Work with stakeholders from different countries and business operations.
• Participate in the transformation and standardization of Accounts Receivable processes.
• Contribute to automation and continuous improvement initiatives.
• Build a career within an international and multicultural organization.
• Gain exposure to broader Order-to-Cash and Finance Hub operations .
• Receive benefits above those required by law and opportunities for professional development.