Sr. Specialist Sales Academy (Xico)

Purpose & Overall Relevance

To drive consistency in execution of Retail training programs that support operational excellence and help us meet or exceed our business objectives.

Key Responsibilities

• Deploy a holistic and consistent Retail training approach that provides channel specific capabilities while identifying and maximizing cross‑channel synergies.
• Maintain yearly training budget and calendar for market and countries to optimize resource allocation and ensure existing and new programs are deployed across channels accordingly.
• Manage KPIs and monitor implementation of tools/programs to assess quality of trainings at retail and measure the impact to the business.
• Deploy training models, plans and modules to support the knowledge increase of the trainers and retail store staff in Brands, Products and Benefits.
• Align business needs assessment and develop appropriate training plans for countries learning gaps to develop tools and training plans according to the country needs.
• Provide input on high potentials based on training/coaching experiences.
• Control monthly budget usage and report to manager.

Key Relationships

• DTC & Wholesale Commercial Areas
• Omnichannel Strategic Heads
• Marketing (SPOMA, News Room, CTC's)

Knowledge, Skills and Abilities

• University degree or equivalent education required.
• Broad and deep theoretical understanding of functional area (training).
• Minimum 2 years experience in job or job function.

Requisite Education and Experience / Minimum Qualifications

• 2 years experience.
• English advanced.

Job Information

• Job Title: Sr. Specialist Sales Academy
• Location: Mexico City
• Team: Sales
• State: Ciud
• Country/Region: MX
• Contract Type: Full time