Business Solutions Representative (Tijuana)

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT - experienced individuals who embrace our core values of respect, innovation, integrity and impact.

Position Summary

The Business Solutions Representative is responsible for developing and servicing a portfolio of clients (Agents) through telephone visits, generating a commercial relationship, which allows negotiations to increase shipping volume and profitability for Viamericas.

Duties and Responsabilities

• Excellent service and provide solutions to incoming and outgoing calls
• Carry out and document telephone visits to the entire assigned territory
• Price monitoring
• Follow up on inactive agencies
• Creation of business plans
• Prospecting for new businesses
• Competition report
• Provide service and support to field staff
• Complete installation of new agencies
• Develop new agents
• Maintain and increase the volume of transactions from the assigned territory
• Maintain and increase the profitability of transactions from the assigned territory
• Maintain and increase the portfolio of assigned agencies
• Follow up and solve the situations reported by agents and field staff
• Absolute disponibility
• Teamwork

Qualifications

• Understanding of the sales cycle, with the ability to close deals
• Ability to prospect, close, follow up, ability to negotiate
• Exceptional verbal and written communication skills with a high level of confidence
• Creative thinker and must have the ability to solve critical problems
• Ability to multitask and manage business conflicts
• Ability to analyze the market and target potential customers
• Strong internet research skills
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills
• Very organized and attentive to details. Disciplined and dedicated
• Tracking and multitasking capabilities
• Ability to handle a fast paced environment and challenging workload
• Highly motivated with a strong desire for success
• Based on experience and judgment to plan and achieve goals
• Desire to be successful, competitive, optimistic, persuasive, upright
• Excellent attitude
• Service skills and proactive solutions
• Must be an expert in handling CRM software and other common computer programs such as Power Point, MS Word, Outlook and Ms Excel
• Goal oriented and believe in teamwork
• Must be adaptable, professional, courteous and motivated, and must function well individually or as a member of a team

Working Conditions

• General office working conditions, time availability is required, frequent travel (foreign and domestic) is required. If the job requires a person to work in special working conditions this should be stated in the job description. Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors, working with challenging clients, and so forth.

Information Security Responsibilities

• Read, acknowledge and comply with Viamericas Staff Information Security Policy via the Information Security training portal. This should be done within 30 days of hire and repeated annually.
• Attend periodic Information Security training provided by Viamericas.
• Report any event that might be an Information Security Incident: clicked on a malicious link, downloaded and opened a suspicious file, etc.

Come work for industry leaders! We are the fastest growing company in the industry, with in class products. We offer an environment of growth and learning that will help you to grow your potential and develop as a professional.