Oliver Wyman - Business Impact Manager - Mexico City (San Antonio Tecómitl)

Overview

The Business Impact Manager (BIM) serves a critical role in supporting the strategy and operations of Oliver Wyman’s Performance Transformation (PT) Practice and its sub‑practices. The BIM organizes and prepares materials for team and leadership meetings, drafts internal communications, develops and maintains comprehensive management information systems (MIS), monitors content development and other investments, supports Partner Talent Management, and drives special projects for Practice leaders. The BIM acts as a representative of Practice leadership views, collaborates with support functions, and plays a key role in the annual strategy and budget‑setting process.

The BIM reports to the PT Senior BIMs, Practice Leaders, the Practice Head, and the Director of Business Impact, and is a hybrid role requiring presence in the office 2 days per week.

Key Responsibilities

• Strategic Practice Management and Operations
  • Support the development, articulation, and execution of strategic plans and operational initiatives across the Practice.
  • Act as a strategic partner to the Practice leadership team, driving agendas that support key objectives.
  • Execute special projects aligned with the Practice’s strategic priorities, leveraging resources from across the firm.
  • Develop and drive agendas, storyline/messaging, materials, and coordination for key Practice and leadership team meetings.
  • Facilitate team meetings, ensuring agendas are purposeful and outcomes are tracked.
  • Support the development of Practice‑related internal communications, announcements, and newsletters.
  • Plan, budget, and execute Practice‑wide team events and activities.
  • Develop business cases for various investments that enhance the Practice’s capabilities.
  • Coordinate and manage general projects that support the Practice’s strategic direction.
  • Collaborate with the Corporate Development team to support target acquisitions and lead business case development.
• Financial Planning and Analysis
  • Work with Finance and Practice leadership to develop, maintain, and improve MIS.
  • Conduct detailed financial analysis to support annual budgeting and planning processes.
  • Analyze financial data to report key metrics to the Practice group and leadership team.
  • Ensure effective management and tracking of investments.
• Human Capital Development
  • Coordinate the annual performance review process and objective‑setting in conjunction with Talent Management.
  • Drive employee retention and attrition analyses.
  • Collaborate with recruiting to inform the experienced hire strategy.
  • Support integration efforts for new joiners at all levels.
  • Assist in the Partner annual performance review and objective‑setting processes.
• Client/Business Development
  • Analyze and enhance the Practice’s commercial effectiveness.
  • Support client and client team requests and RFPs in collaboration with Legal, Finance, and IT.
  • Work with Knowledge Services to shape annual plans and initiatives.
  • Collaborate with the Marketing team to ensure effective communication of the Practice’s strengths.

Requirements / Skills and Attributes

• 5+ years of experience in professional services, including strategic project management, analysis, and senior client interaction.
• Prior experience as Chief of Staff, PM, consultant, or business analyst in a consulting environment.
• Team player with a growth mindset and strong collaborative skills.
• Strong academic credentials.
• Current US visa required; travel to the US may be required annually.
• Solid business and financial acumen with a focus on the management consulting industry.
• Strong analytical and quantitative problem‑solving abilities; proficiency in Excel, data modeling, and basic familiarity with generative AI and optimization tools.
• Strong verbal communication skills and the ability to tailor messages for different audiences.
• Ability to influence and collaborate with colleagues at all levels.
• Strong written communication skills, including proficiency in PowerPoint and storytelling.
• Demonstrated ability to lead and execute strategic initiatives with multiple stakeholders.
• Proficiency in managing multiple projects, operating independently, and meeting tight deadlines.
• Strong organizational skills and attention to detail.
• Forward‑looking and proactive mindset, with the ability to anticipate needs and mitigate risks.
• Ability to understand the bigger picture and connect the dots across teams and stakeholders.

Ways of Working

• Comfortable navigating ambiguity and acting with limited oversight.
• Thrives in fast‑paced environments and handles confidential matters with sensitivity.
• Responsive to ad‑hoc requests.

EEO Statement

Marsh is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion, and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. All employees are expected to be in their local office or working onsite with clients at least three days per week.