Global Benefits Consultant Sr (San Luis Potosí)

Overview

WTW Integrated and Integral Solutions (IGS) team comprises over 300 colleagues across all WTW geographies and is dedicated to serving the needs of multinational companies.

We partner with colleagues from around the world to provide solutions to the design, implementation, and administration of competitive employee benefits as part of our Global Benefits Management offering.

Role Overview

This role will entail the delivery of consulting services to the headquarters of global companies and the coordination of local services relating to employee’s insured health and risk benefits.

Responsibilities

• Support client delivery activities and lead regular calls with clients.
• Effectively manage projects using established project management tracker and technology.
• Provide updates on local country activities and proactively identify and elevate issues with our clients.
• Work with global or regional consulting leads to provide advice that helps clients make informed decisions aligned with their global benefits strategy and local priorities, and resolve escalations.
• Identify and document global client processes and strategic priorities, and communicate these to local WTW consultants and brokers.
• Oversee the implementation and use of WTW’s integral benefits governance technology platforms to help clients obtain value.

Qualifications

• 3–5 years of client‑facing or consulting experience.
• Hands‑on experience with employee benefits, administration or the insurance market.
• Advanced proficiency in written and spoken English.
• Excellent communication, report‑writing, and presentation skills.
• Technical competency in international employee benefits, both insured (health and risk) and non‑insured (retirement, leaves, perquisites, and others).
• Client management skills.
• Ability to deliver complex solutions to internal and external clients on time and on budget.
• Planning and time‑management skills.
• Well organized and highly attentive to detail with the ability