Medical Billing Negotiation Manager

Medical Billing Negotiation Manager

Position Overview

Farahi Law Firm is an award-winning personal injury firm dedicated to fighting for the injured and delivering exceptional legal representation. We are a fast-growing, client-centric team that values aggressive advocacy, innovation, and community impact. The Medical Billing Negotiation Manager leads the firm's medical billing negotiation team, owning both hands‑on negotiation with healthcare providers and insurers and the day‑to‑day management of the negotiation team. This is a working‑manager role: roughly 75% of time is spent on team leadership and management, and 25% on direct, hands‑on negotiation work.

Key Responsibilities

Team Leadership & Management (~75%)

• Lead, coach, and manage the medical billing negotiation team (8 team members).
• Distribute case load across the team and monitor team productivity using Filevine.
• Support team development and performance management.

Negotiation & Case Work (~25%)

• Negotiate Medical Bills: communicate with healthcare providers and insurance companies to negotiate medical expenses and reduce costs associated with client treatment.
• Insurance Liaison: work with health insurance providers and verify policies, ensuring medical expenses are covered or reduced to a fair amount.
• Financial Documentation: ensure all medical billing documents, insurance claims, and records are accurately documented, tracked, and organized in Filevine.
• Customer Service: provide exceptional customer service by handling sensitive negotiations with professionalism, respect, and empathy.
• Collaborate with Internal Teams: work with the health insurance liens team and other departments to streamline billing processes, provide case updates, and ensure medical expenses are handled promptly.
• Coordinate with Finance on distributions, checks, and related payment processing — providing accurate information to support Finance's reconciliation and forecasting, without owning forecasting directly.
• Process Improvement: continuously look for opportunities to streamline workflows and improve billing processes.

Requirements & Qualifications

Required

• 4+ years of experience in medical billing negotiation, insurance claims, or a related field.
• 5+ years of team‑leadership experience.
• Fluency in English and Spanish (bilingual required).
• Working knowledge of Filevine.
• Working knowledge of medical liens, Medicare, Medicaid, and ERISA.
• Comfortable providing financial information to support Finance's reconciliation and forecasting (not required to forecast independently).
• Willing to work onsite in Guadalajara and use Time Doctor to track work hours and performance.

Preferred

• Bachelor's degree in Business Administration (niche billing/negotiation experience weighted above the degree itself).