Linux And Private Cloud Engineer (San Pedro Tlaquepaque)

Qualifications / Experience

• Having at least 2 years of experience as a Linux administrator.
• Installation, Configuration and troubleshooting of RedHat Linux 7,8 and 9 servers.
• Experience in Installing and Patching Linux servers using RedHat Satellite.
• Experience in Deploying Virtual Machines in any virtualization platform (VMWare/Nutanix) and Troubleshooting VM related Issues.
• Knowledge of at least one scripting knowledge (Shell Scripting/Ansible).
• Basic understanding of cloud technologies (Azure/AWS/GCP).
• Basic networking concepts and OSI model.
• Have understanding about IT service Management process and willing to learn.
• Coordinating with the team; managing regular tasks and incidents; achieving SLAs in a timely manner with required improvements.
• Provide 24x5 technical support with weekend on-call availability for customer issues and vendor escalations.
• Complete all mandatory training sessions to gain an understanding of the environment and begin supporting operational activities related to RedHat Linux, Satellite, Ansible and OpenShift infrastructure.
• Ensure a Service Level Agreement (SLA) of over 95% for handling incidents and catalog tasks.
• Provide support for Jira cases and implement Requests for Change (RFCs) according to Standard Operating Procedures (SOPs).
• Monitor the environment for potential system issues and resolve them appropriately.
• Follow the change management process for planned maintenance or when potential issues are identified.
• Willing to adapt and learn new technologies to provide efficient operations support.
• Good communication skills (verbal, written, presentation), Analytical, Problem‑solving skills.
• Passionate and accountable for the environment you will be responsible.

Education

B.S. or M.S. degree in Computer Science, Computer Engineering, other technical disciplines, or equivalent work experience.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.