Supervisor, Quality Assurance (Ciudad Apodaca)

Job Responsibilities

• Designs and executes the control plan, audits to ensure that control plans are being followed, and ensures containment and corrective action in the event of non-conformance.
• May coach and develop Quality Engineers and Specialists.
• Coordinates report outs of the data analysis from multiple Quality Engineers on multiple projects, and product lines.
• Includes customer line and field analysis, corrective action effectiveness, and overall internal quality metrics effectiveness.
• Designs the internal standards to be followed by the Quality Specialist and Quality Engineers.
• Reviews and evaluates the effectiveness of the quality planning for continuous improvement.
• Evaluates the root cause corrective action requirements and assigns appropriate internal personnel and external experts as needed.
• Facilitates training, corrective action process review, is typically the corrective action leader and the single point of contact to the customer for corrective action.
• Ensure all customer quality requirements are integrated into the QMS and communicate to management when gaps exist in meeting those requirements.
• Provides an overview of the customer quality requirements.