Warehouse Operations Specialist

Join our Team

Join Ericsson as a Warehouse Operations Specialist, where you will play a key role in ensuring efficient, scalable, and high-quality warehouse operations.

About this opportunity

This role goes beyond day-to-day execution – you will act as a key point of coordination and optimization, partnering with 3PL providers and internal stakeholders to drive performance, efficiency, and continuous improvement across outbound logistics. If you have a strong background in warehouse operations, outbound flows, and 3PL management, and enjoy improving processes through data and analytics, this is the opportunity for you.

What you will do

• Own and monitor outbound warehouse operations, ensuring on-time and accurate shipment execution
• Act as main point of contact for 3PL providers, driving SLA performance and operational alignment
• Analyze operational KPIs (throughput, accuracy, lead times) to identify improvement opportunities
• Lead or support continuous improvement initiatives focused on efficiency, cost, and service level
• Collaborate with cross‑functional teams (transport, planning, customer ops) to optimize end‑to‑end flow
• Ensure compliance with operational standards, safety, and handling of special materials (e.g. dangerous goods, e‑waste)
• Support capacity planning and resource alignment to ensure operational readiness

The profile we are looking for

• Solid experience in warehouse operations with strong exposure to outbound logistics
• Proven experience working with or managing 3PL providers
• Experience driving process improvements or optimization initiatives (Lean / CI mindset)
• Strong analytical skills and ability to work with operational data and KPIs
• Hands‑on experience with SAP or warehouse management systems (WMS/EWM preferred)
• Fluent English (able to work in international environments)
• Strong stakeholder management and communication skills

Location: Mexico (MX) – Guadalajara

Req ID: 784650

Ericsson is proud to be an Equal Opportunity Employer.