Sr. Analyst, Financial Planning & Analysis Sales (Xico) (Valle de Chalco Solidaridad)

Senior AR Analyst

The Senior AR Analyst will be responsible for cash reconciliations and collections within a high-volume, team-focused environment, managing numerous invoices and titles while ensuring adherence to corporate credit and collection policies. This role involves reconciling accounts receivable, including unapplied cash and customer accounts, to ensure accuracy and facilitate cash collections. Additionally, the Analyst will record, and update information related to financial status, reconciliation, and collection efforts in a timely manner. The role will provide valuable insights and resolutions regarding receivables and contribute to the design and testing of system and process enhancements.

Key Responsibilities

• Review and follow up the collection of outstanding customer accounts by identifying and addressing non-payment issues, offering guidance on complex matters such as short-pays, credits, and open invoices to facilitate resolution.
• Maintain documentation for compliance reporting and audits.
• Maintain collections for customers, clusters, and business units, ensuring the timely collection of all types of invoices, credit reports, and analysis reviews.
• Monitor accounts and manage day-to-day operations with a shared service team.
• Prepare reports for KPIs, internal and external audits.
• Assist and guide the audit reporting process alongside main stakeholders.
• Communicate and work to resolve complex issues, effectively handling difficult customer invoicing requests to maximize productivity, payment resolution, and effectiveness.
• Manage and receive business-to-business collection calls and assist with incoming customer payment claims.
• Analyze disputes alongside sales and shared service teams.
• Prepare reports on the status of collection activities.
• Ensure that collections targets are met or exceeded monthly, aiming to accomplish with the DSO (Days Sales Outstanding) and overdue reports (Month YTD YTG).

Required Experience

• Knowledge in customer portals preferred.
• Advanced proficiency in English.
• 3 to 5 years of experience in accounts receivable reconciliations/collections.
• Bachelor's degree in accounting, finance, or a related field preferred.
• Experience in SAP ERP preferred.
• Complete understanding of the Order to Cash process.
• Working knowledge of Microsoft Office products (Outlook, Word, PowerPoint).

Preferred Experiences and Skills

• Quick problem solver, team player, good time management skills.
• Excellent listening, oral, and written communication skills.
• Great organizational and interpersonal skills.
• Self‑motivated with the ability to self‑manage to meet competing deliverables.
• High level of analytical and problem‑solving skills.

Job Requirements

• Full‑time position.
• Once‑weekly remote work for eligible employees.
• Contract for an undetermined time.
• This role is not eligible for relocation.

Benefits and Perks

• Salary at or above industry levels, with total compensation packages that may include bonuses, long‑term incentives, 401(k) contributions, and profit sharing based on company profitability, job level, and years of service.
• Subsidized health care plans, maternity/paternity/adoption leave, adaptable work arrangements, vacation purchase options, recreation and fitness centers, childcare, counseling services, and more.

Inclusion & Diversity

We’re a integral business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience and work to celebrate it. Our goal is to build a diverse, inclusive, and supportive work environment where all people can thrive.

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