Supervisor de Banquetes (Cancún)

Supervisor de Banquetes

A Banquet Captain is responsible for overseeing the set‑up and clean‑up of food and beverage during banquet functions in the hotel’s ongoing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Banquet Captain, you will be responsible for overseeing the set‑up and clean‑up of food and beverage during banquet functions in the hotel’s ongoing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
• Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
• Greet and welcome client representatives and guests, responding to requests in a timely, friendly and efficient manner
• Participate in and lead department meetings
• Process banquet checks accurately and efficiently for payment
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non‑alcoholic beverages in accordance with federal, state, local and company regulations

What are we looking for?

A Banquet Captain at Hilton is always working on behalf of our guests and clients and as part of a team with your coworkers. To fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values:

• Positive attitude
• Administration and organization skills
• Know how to listen to suggestions and critics
• Be committed to delivering high standard customer service
• Take initiative
• Teamwork
• Ability to lead people
• Good communication

It will be advantageous in this position if you demonstrate the following skills and differentials:

• Experience in hotel
• Experience in similar function