Oracle DevOps CPQ Developer (San Pedro Garza García)

Oracle DevOps CPQ Developer

Locations: San Pedro Garza García, Nuevo León, Mexico.

Job type: Full time. Posted Today.

Responsibilities

• Work on Oracle CPQ configurations, workflows, and integrations.
• Collaborate with cross‑functional teams to deliver seamless quoting solutions.
• Manage and resolve support tickets related to CPQ, ensuring SLA compliance.
• Utilize ServiceNow for tracking, prioritizing, and documenting incidents and requests.
• Provide troubleshooting and root‑cause analysis for CPQ‑related issues.
• Provide support and troubleshoot CPQ‑related issues.

Qualifications

• 3+ years of hands‑on experience with Oracle CPQ (Configure, Price, Quote).
• Understanding of CPQ implementation, customization, and support.
• Experience in managing support tickets and ensuring timely resolution in line with defined SLA commitments.
• Familiarity with ServiceNow or similar ITSM tools for incident, request, and change management.
• Excellent communication skills with fluency in Spanish.
• Oracle CPQ Certified (preferred).
• Proactive problem‑solver with strong analytical skills.
• Ability to work independently and in a team environment.

Benefits

• Comprehensive benefits package.
• Opportunities for professional growth and development.
• Supportive and inclusive work environment.
• Commitment to work‑life balance and employee well‑being.
• Engagement in meaningful projects that make a difference.

EEO Statement

Johnson Controls does not request pregnancy or HIV testing as a condition of employment.