Customer Engineer, Google Workspace and Gemini Enterprise

Customer Engineer, Google Workspace and Gemini Enterprise

Advanced

Experience owning outcomes and decision making, solving ambiguous problems and influencing stakeholders;deep expertise in domain.

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in cloud-native architecture roles.
• Experience with cloud, on-premises, virtualization, or containerization platforms.
• Experience with enterprise productivity software and power applications.
• Experience in coding, systems design, live demos, and technical workshops.
• Ability to travel up to 50% of the time as needed.

Preferred qualifications:

• Bachelor’s degree in Computer Science or an AI-related technical field.
• 5 years of experience in enterprise productivity, identity, and endpoint management.
• Experience building and deploying agentic AI automation solutions.
• Experience in establishing cross-pillar solutions and enterprise transformation roadmaps.
• Knowledge of Gemini enterprise, differentiators, and enterprise data integration.
• Track record of scaling technical enablement and mentoring Customer Engineers regionally.

About the job

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Identify Go-to-Market (GTM) opportunities, resolve blockers, and overcome technical objections across LATAM.
• Deliver briefings, PoCs, and Request for Proposals (RFPs)/Request for Information (RFIs) to build enterprise trust.
• Architect Workspace and Gemini Enterprise solutions for complex workflows.
• Educate stakeholders on agentic capabilities and third‑party data connectors.
• Guide partner tech strategy to pitch and scale Workspace innovation and drive enablement, guide regional customer engineers, and align with sales leadership.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.