Account Manager

Account Manager (with growth to Sales Manager)

We are looking for an Account Manager to join our international team, working with the European markets. This role is a great opportunity for candidates who want to grow into a Sales Manager position . As an Account Manager, you will work with existing clients and ensure high-quality service, while also developing skills required for a future transition into sales.

Requirements

• University degree in logistics, foreign economic activity, international trade, economics, engineering or another relevant technical field.
• At least five years of B2B experience in supply coordination, order management or import/export operations.
• Proven experience managing the full supply cycle, from contract execution through payment collection. Experience with raw materials, chemicals or industrial products is preferred.
• Fluent English at C1–C2 level.
• Strong proficiency in Excel, Outlook and Word.
• Experience working with 1C.

Professional Knowledge and Skills

• Practical experience applying Incoterms, including FOB, CFR and CIF.
• Experience arranging containerised and bulk sea freight.
• Experience handling bookings and working with freight forwarders and shipping lines.
• Understanding of import and export customs clearance procedures.
• Experience preparing and managing shipping documents, including bills of lading (B/L), commercial invoices, packing lists, certificates of analysis (CoA) and certificates of origin.
• Experience with letters of credit (L/C), as well as a basic understanding of payment terms and methods used in international trade.

Preferred Qualifications

• Experience working with carbon black.
• Experience in the tyre, rubber products, chemical or petrochemical industry.

Responsibilities

Supporting international clients after the deal has been concluded:

• receiving, processing, coordinating and confirming client orders;
• monitoring order fulfilment;
• communicating with clients throughout the order fulfilment process, including coordinating changes, postponements, cancellations and other delivery terms;
• responding promptly to information and requests received from clients;
• receiving and processing client complaints, claims and suggestions, and promptly communicating them to management and relevant departments.

Analysis and Reporting:

• maintaining client shipment registers;
• preparing reports on shipments, client documentation and interaction history;
• providing reports at the request of management and relevant departments;
• preparing reports and completing documents using client-specific templates.

Client Documentation Management:

• ensuring the availability, accuracy and proper storage of order forms for each client;
• reviewing shipping documents and sending them to clients in a timely manner;
• reviewing and sending invoices;
• preparing non-standard documents requested by clients or coordinating their preparation with the relevant departments.

Monitoring and Control:

• monitoring delivery schedules and terms;
• ensuring sufficient insurance coverage for client transactions;
• monitoring accounts receivable based on information and documents provided by the accounting department.

Interaction with the Client:

• participating in meetings with the Client’s representatives regarding the organisation and execution of deliveries.

We Offer

• Fully remote work
• Three-month probationary period
• Contract-based employment
• Clear career path from Account Manager to Sales Manager
• Training and mentorship in sales and business development
• International working environment
• Opportunity to work with global markets