Content Moderator

We are looking for a Content Moderator / Content Analyst / Trust & Safety Specialist to join our team. In this role, you will help ensure that digital platforms remain safe, engaging, and compliant, protecting millions of users worldwide. What youll do Review and moderate user-generated content (text, images, videos) across digital platformsIdentify and take action on inappropriate, offensive, or non-compliant contentApply community guidelines, policies, and compliance standardsEscalate sensitive or complex cases to appropriate teams (Quality, Policy, Legal)Maintain accuracy and productivity aligned with KPIs and SLAsAnalyze content trends, user behavior, and patternsCollaborating with cross-functional teams such as Quality Assurance (QA),Customer Support, and OperationsEnsure documentation and reporting of moderation actions Experience in Content moderationCustomer service / BPO / Call CenterQuality Analyst / QA / Content AuditorInternal - General UseSocial Media / Digital Content / Community Management Required Skills Strong attention to detailCritical thinking and decision-makingAbility to work in a high-volume / fast-paced environmentStrong written communication skills (English preferred)Ability to apply guidelines and policies consistentlyBasic computer skills (MS Office, digital tools, platforms) Preferred Qualifications Experience in Trust & Safety / Content Review / Risk AnalysisBackground in digital media, journalism, or social networksFamiliarity with:Community guidelinesOnline safety standardsPolicy enforcement processes Schedule: Monday to Friday, 8:00 AM to 5:00 PM Weekends Closed San Pedro Tlaquepaque, Jalisco What we offer: Salary negotiable based on experience$1,000 in grocery vouchers30 days of Christmas bonus12 days of vacationMajor medical expenses / employee / immediate family membersDental medical expenses / employee / immediate family membersVision medical expenses (employee only)Life insuranceIMSS / Infonavit / Profit sharingOn-site medical careOffices with cafeteria and recreational areas. Apply now! Esta vacante viene de la bolsa de empleo Talenteca.com: