Interprete Telefónico, Lunes a Viernes, $5,174 Semanal

**Work is strictly on-site. Applicants must reside in Tijuana, Rosarito, or Tecate. (Employment offers are only made after successfully completing the interview process at our offices. Please note, we do not cover relocation costs.)**

Join the COOLEST Call Center in Tijuana!
Confie in Tijuana is hiring Bilingual Interpreters!

We are a leading national insurance distributor with over 700 locations across the US. Our corporate office in Tijuana employs over 1,700 associates who provide top-notch customer service and support to our many insurance brands.

Position: Customer Service/Claims Representative

Gather all the needed details of a loss for initial review of adjuster. Escalate follow up calls from parties involved in accident to adjuster and assist with updates to claim. Assist adjusters with statement translation for claim investigation.

Job responsibilities and functions

1. File first notice of loss into system for claim reported.
Find policy and open new claim with information for proper investigation. Identify claim type and from what state it is reported for any loss reported via phone, fax, and email.
2. Claim Status
Provide all parties with claim handler information and contact expectations. Update system with new information and properly triage caller escalation to claims adjuster/supervisor.
3. Translation
Translate updates to claim between adjuster and claim party. Assist with translation of statement for property damage, bodily injury, and possible fraudulent claims.Full-time, Monday to Friday, 6:00 am - 4:00 pm

Requirements:

Fluent in both conversational English and Spanish (B2)
Basic computer skills
Must have all required Mexican documentation

We offer:

Legal Benefits:

Christmas Bonus
Profit-Sharing
Paid Vacation Days
Vacation Premium
Death Benefit Fund
Paternity Leave
Marriage Leave
Weekly pay via electronic deposit (Banco Santander)

Additional Benefits:

Paid training (includes bonus)
Productivity bonus
Referral bonus
Additional paid days off
Private medical insurance (for you and your family)
Access to Federal Housing Credit Programs (INFONAVIT/FONACOT)
Social Security (IMSS)
Savings fund & voluntary savings plan
Recognition and rewards program
Career growth opportunities
Employee discounts with local universities and participating businesses
Excellent location, accessible by public transportation
Ready to join the team?

Important: Priority will be given to candidates meeting the stated requirements. Share your full name, email, and phone number to ensure fast processing.

Please apply for only one position that best fits your skills and experience. Need assistance choosing? Contact us, and we’ll help guide you.

Apply now through this platform or directly via WhatsApp for faster service at Mostrar teléfono (Just mention where you saw the job posting).