OPERATION PROGRAM COORDINATOR

ABOUT THE POSITION

Leads and provides end-to-end follow-up on operational matters to ensure the reliability of On-Time Delivery (OTD) performance in compliance with contractual requirements. Communicates OTD reliability analysis to both the customer and Program Management and, when necessary, negotiates adjustments to delivery schedules.

The OPC is involved from the program launch phase through its completion and serves as the key interface between the customer and the program organization, ensuring effective control and management of OTD performance.

RESPONSABILITIE

• S•Participates in defining the adaptation rules for order books that do not comply with contractual requirements
• .Manages customer collaboration based on the outcomes of the Sales and Operations Execution (S&OE) process
• .Monitors and analyzes recurring labor hours and expenses, ensuring strict compliance with the allocated budget
• .Ensures proper tracking of billing activities (sales volume), invoices to be issued (work in progress), and costs, including labor hours related to operational activities, raw material costs, and logistics expenses
• .Ensures customer satisfaction regarding quality, delivery delays, and compliance with contractual and regulatory requirements
• .Provides the customer with visibility into shortages, procurement escalations, and alternative solutions
• .Negotiates On-Time Delivery (OTD) collaboration agreements with the customer

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REQUIREMEN

• TSBachelor’s Degr
• eeAdvanced Engli
• shExperience at least 5 yea
• rsConfident with Exc
• elMR
• P2Creation of new business opportunitie
• s.Ambitio
• n.Agilit
• y.Customer focus and commitment to customer satisfactio
• n.Innovation in technical and operational field
• s.High standards and disciplin
• e.Strong analytical skill