Customer Banking Specialist Horsham Part Time (Ciudad Victoria)

Customer Banking Specialist (Horsham)

Thorough training program to kickstart your banking career. Access to extensive employee benefits & discounts. Be part of a collaborative and high-performing culture.

11 hours per week: Wednesday 9.30am – 2.00pm, Friday 9.15am – 4.15pm.

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.

Responsibilities

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
• Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
• Educate and demonstrate our in-branch technology and digital banking options to customers.
• Problem solve and provide effective solutions whilst championing our processes, procedures, and driving our risk‑adverse culture.

Qualifications

• Experience in delivering exceptional customer service ideally in financial services, retail or hospitality.
• Excellent communication skills and the ability to articulate financial terms in a clear way.
• The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do.
• Ability to work in a retail environment that’s busy and commercially driven.
• A genuine interest in building a career with CommBank.