Client-Facing Tech Delivery Lead

Link-Worldwide is looking for a Technical Lead in Mexico to oversee technical teams and ensure high-quality service delivery. In this role, you will be the key liaison between clients and internal teams, managing service processes, SLAs, and overall team performance.

The ideal candidate will have proven experience leading IT service teams, strong communication abilities, and the ability to thrive in fast-paced environments, ensuring successful service delivery and client satisfaction.