Banamex Analista Contable Para Redes De Sucursales / (Xico)

The Ops Sup Analyst 1 is an entry‑level position responsible for providing operations support services, including but not limited to record/documentation maintenance, storage and retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day‑to‑day operations support in alignment with Citi operations support infrastructure and processes.

Responsibilities

• Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)
• Provide regular status updates for all project participants and create presentations for steering committee updates
• Work with various Legal & Compliance teams to obtain sign‑off on all regulatory business requirements
• Serve as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
• Recommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelines
• Create and facilitate training sessions, webcast demos and write User Acceptance Test scripts and business scenarios against specified requirements
• Create, manage and maintain project plans and act as the project manager for all follow‑ups across various departments
• Work on multiple projects in parallel focusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/notices
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics

Qualifications

• Previous relevant experience preferred
• Proficient in Microsoft Office
• General knowledge of client reporting across the industry and our competitors
• Working knowledge of SQL environments and database queries
• Proven organization and time‑management skills
• Demonstrated problem‑solving and decision‑making skills
• Consistently demonstrates clear and concise written and verbal communication skills

Education

• Bachelor’s degree/University degree or equivalent experience

Other job‑related duties may be assigned as required.

PARA LA POSICIÓN REQUERIMOS

• Carrera terminada Lic. Contabilidad o Administración de Empresas
• Experiência en análisis de información
• Habilidad para identificar riesgo en procesos
• Elaboración de informes
• Especializado en dirección financiera y contabilidad
• Fuertes habilidades de liderazgo y coordinación de equipos de trabajo
• Competente resolviendo problemas multifactoriales en situaciones adversas
• Habilidades personales y comunicativas en entornos laborales
• Habilidad de trato y relaciones interpersonales cordiales
• Habilidades comprobadas de organización y gestión del tiempo
• Habilidades comprobadas de toma de decisiones y resolución de problemas
• Colaboración y trabajo en equipo
• Compromiso con el cumplimiento a las políticas institucionales
• Mantener una actitud positiva y controlada ante situaciones de trabajo bajo presión
• Interés por la toma de decisiones y trabajo en equipo

Conocimiento sistemas contables Full Suit y TEOS

• Conocimiento en sistemas contables Full Suit y TEOS

EL OBJETIVO DE LA POSICIÓN ES

• Análisis de conciliaciones bancarias y procesos contables, desarrollo de estrategias para monitoreo de procesos, desarrollar operaciones contables y de sistemas
• El área que realiza conciliaciones contables de información que generan los dispositivos de servicios instalados en la red de sucursales y se da atención a usuarios del negocio
• Hay que asegurar que toda la red de dispositivos sea conciliada en el día para transmitir el saldo contable a los libros
• Procesos apegados a las políticas institucionales
• Hay que asegurar que la función genere ocasión a las aclaraciones de nuestros clientes

LA MODALIDAD Y HORARIO DE LA POSICIÓN ES

• TECNOPARQUE-AZCAPOTZALCO
• En sitio
• Lunes a viernes
• DE 9 A 19 h
• Disponibilidad de laborar días festivos oficiales y/o descansos con PHE

Job Family Group: Operations - Core
Job Family: Operations Support
Time Type: Full time

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the EEO is the Law poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting