Bilingual Customer Service Representative (Tijuana)
$5,600 por semanaLink-Worldwide
Join Our Team as a Customer Support - Patient Care Coordinator!
Are you passionate about helping others and thrive in a fast-paced environment? We’re looking for dedicated individuals to join our Medical Scheduling Campaign as a Customer Support - Patient Care Coordinator!
Interview Dates
Interviews begin Thursday, May 12 at 9:00 AM and end Tuesday, May 20, at 10:00 AM.
Training Start Date
Wednesday, May 28, at 8:00 AM.
Location
Onsite at our Zona Rio location inside the DoIt Business Center (Colonia Zona Rio Urbana, Tijuana). Address: José Clemente Orozco 10093.
Requirements
- Must be able to work Monday-Friday, 7:55 AM to 5:00 PM.
- Advanced English skills (speak, read, write, and communicate).
- Ability to pass in-house exams and employment background check.
- Minimum typing speed of 25 WPM.
- Previous experience in medical/dental appointment scheduling or customer support is a huge plus!
- Must have all Mexican work documents (INE, birth certificate, CURP, RFC, Constancia fiscal, newest electric bill).
What We Offer
- Full labor benefits from day one.
- 30-day probation period contract.
- Earn up to $5,600 pesos per week* after training (before taxes and including weekly attendance, punctuality and KPI bonuses).
- All income is reported - Bonus opportunities: Attendance, punctuality, weekly KPI, and monthly call evaluation bonuses.
- Paid Training earn up to $4,600 mxn per week during your training period (before taxes)
- PTO’s
- Monthly Evaluations
- Up to a $5,000 mxn hiring bonus (before taxes - further information discussed in interview).
- Employee recognition.
- Continuous development and support.
- No weekends.
- Paid Mexican public holidays off or paid at triple time if work* (full details discussed during interview).
Parking
Unfortunately, we do not offer on-site parking. All parking is street parking.
How to Apply
Interviews are by appointment only—no walk-ins. Don’t miss this opportunity to grow your career in a supportive and rewarding environment.
Pay: $4,600.00 - $5,600.00 per week
Application Question(s)
- Do you have all your updated work documents?
Education
High school or equivalent (preferred)
Experience
customer support: 1 year (preferred)
Language
English (preferred) / Spanish (preferred)
Location
Tijuana, B.C. (required)
Work Location
In person
Application Deadline
20/05/2025
Expected Start Date
28/05/2025
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