Bilingual Customer Service Representative (Roma Norte)

SUMMARY

International Student Insurance has an immediate opening for a full‑time International Customer Service Representative. This position offers tremendous opportunity for growth and professional development. We are big enough to offer a competitive pay that will grow every year! But we are small enough to care about each team member’s professional development, and to craft a career path tailored to each person’s skills and desires.

We are hybrid! Everyone wants flexibility to work from home sometimes - but two days in the office per week sets you up for faster growth and deeper mentorship and more quickly prepares you for future roles.

DUTIES AND RESPONSIBILITIES

• Obtain a A1 insurance license within 90 days of being hired (don’t worry, we walk you through it and prepare you well)
• Communicating with international and study abroad students and the advisors at their schools
• Day‑to‑day support of our insurance operations
• A variety of other duties related to marketing and supporting our insurance clients

SKILLS AND QUALIFICATIONS

• Bachelor’s degree preferred
• Excellent communication and computer skills
• Bilingual or Advanced English required. Chinese/Mandarin preferred. Additional languages and any international experience are also helpful
• Ability to thrive in a fast‑paced, fluid environment where you will have to learn and adapt on the fly

BENEFITS

• Annual bonus
• Company‑paid health insurance (includes vision, dental and life)
• Company‑paid Mental Health benefit
• Company‑paid insurance course, exam and health insurance license A1
• Training for the first 3 months with hybrid schedule (2 days in office/3 days at home)

ADDITIONAL INFORMATION

• Tipo de puesto: Jornada completa
• Sueldo: $16,000.00 al mes
• Tipo de jornada: Lunes a viernes, Turno de 8 horas
• Idioma: Inglés (Obligatorio)
• Lugar de trabajo: remoto híbrido en 06700, CDMX
• Fecha de inicio prevista: 01/02/2025