Social Shark (Social Media & Community Manager - Early Talent)

About Us

SharkNinjais a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positivelyimpactpeople’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proventrack recordof bringing disruptive innovation to market and developing one consumer product after another has allowedSharkNinjato enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than4,100associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.

AI at SharkNinja

At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in.

LOCATION: Mexico City, Mexico

START DATE: Mid-August 2026

END DATE: December 28

Join the SharkNinja Early Edge Experience:

Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You'll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you'll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what's next - fast.

This role:

As a Social Shark: Social Media & Community Manager (Early Talent), you will be a primary liaison between our brand and our community of customers, followers, and enthusiasts. You will be responsible for nurturing relationships, facilitate discussions, and fostering a positive and supportive environment within our online communities. The ideal candidate will be passionate about our brand, highly communicative, and adept at building and maintaining relationships.

Here are some of the EXCITING things you’ll get to do:

• Implement a community engagement strategy to grow and nurture our online communities across various platforms, including but not limited to social media, forums, and online groups
• Actively monitor and respond to community feedback, inquiries, and discussions in a timely and professional manner, representing our brand voice and values
• Cultivate and maintain relationships with community members, influencers, and brand advocates to foster loyalty and advocacy
• Create and curate engaging content, including posts, polls, contests, and events, to stimulate interaction and participation within the community
• Collaborate with cross-functional teams, including marketing, customer support, and product development, to gather insights and feedback from the community and advocate for their needs and preferences
• Identify and leverage opportunities for user-generated content, testimonials, and case studies to showcase the value and impact of our products or services
• Monitor community trends, sentiment, and engagement metrics to measure the effectiveness of community initiatives and inform future strategies
• Stay informed about industry trends, best practices, and emerging technologies related to community management and social media

ATTRIBUTES & SKILLS:

• Final-year university student or recent graduate professional with a passion for social media, content creation, and digital culture
• Excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences and adapt to various communication styles. Business English level is a must.
• Strong interpersonal skills and the ability to empathize with community members, address concerns, and resolve conflicts diplomatically
• Proficiency in social media management and analytics tools
• Creative thinking and problem-solving abilities, with a proactive and results-driven mindset
• Passion for our brand and industry, with a genuine interest in building relationships and fostering community engagement
• Ability to work independently and collaboratively in a fast-paced, dynamic environment
• Hybrid work schedule: 30 hours per week, including 2-3 days onsite at our Santa Fe office.

Our Culture

At SharkNinja, we don't just raise the bar - we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.

What We Offer

We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company—you're part of an outrageously extraordinary community. To gether, we won't just launch products—we'll disrupt entire markets.

At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

Learn more about us:
Life At SharkNinja
Outrageously Extraordinary

SharkNinja Candidate Privacy Notice

• For candidates based in all regions , please refer to this Candidate Privacy Notice.
• For candidates based in China , please refer to this Candidate Privacy Notice.
• For candidates based in Vietnam , please refer to this Candidate Privacy Notice.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at Ver el correo electrónico en click.appcast.io