Sr Specialist IT SAP Logistics (San Pedro Garza García)

Functional Objectives

• Provide expert-level support and continuous improvement for SAP Logistics solutions on the SAP S/4HANA platform.
• Ensure the stability, compliance, and performance of SAP modules supporting Materials Management (MM), Warehouse Management (WM), Production Planning (PP), Quality Management (QM), and Plant Maintenance (PM).
• Deliver Level 3 (L3) support and manage the end-to-end delivery of enhancements, from requirement gathering through design, testing, and deployment.
• Contribute to SAP architecture governance, technical documentation standards, and IT governance processes to ensure consistency and audit readiness.
• Collaborate closely with Business Relationship Managers (BRMs) to align IT solutions with business priorities and ensure stakeholder satisfaction.

Main Tasks

SAP Logistics Support & Operations

• Provide L3 support for SAP MM, WM, PP, QM, and PM modules, including deep-dive troubleshooting, configuration, and solution implementation.
• Ensure compliance with internal controls and external regulations (e.g., trade compliance, maintenance standards, quality certifications).
• Monitor system performance and proactively identify areas for improvement.

Enhancement Delivery

• Manage the full lifecycle of SAP Logistics enhancements, including requirement analysis, functional design, configuration, testing, documentation, and go-live support.
• Collaborate with business stakeholders, BRMs, and developers to ensure timely and high-quality delivery of enhancements.
• Ensure enhancements align with SAP best practices and enterprise architecture standards.

Project & Change Execution

• Participate in SAP Logistics-related projects, including S/4HANA migrations, system upgrades, and process redesigns.
• Analyze business requirements and translate them into functional and technical SAP solutions.
• Support testing, training, and deployment activities.

Collaboration & Business Engagement

• Work closely with Supply Chain, Procurement, Manufacturing, Maintenance, and Quality teams to understand business needs and deliver SAP solutions that support operational efficiency and transparency.
• Partner with BRMs to ensure alignment between IT services and business expectations, and to support strategic planning and prioritization.

Documentation & Governance

• Develop and maintain high-quality technical documentation for SAP Logistics configurations, interfaces, and processes.
• Contribute to SAP architecture governance by ensuring solutions align with enterprise standards and integration strategies.
• Support audit and compliance activities through proper documentation and traceability.

Continuous Improvement & Innovation

• Identify opportunities for automation, analytics, and process optimization in logistics operations.
• Stay current with SAP innovations (e.g., Embedded EWM, Predictive Maintenance, Quality Inspection Analytics) and recommend relevant improvements.

Education and Professional Knowledge

Education

• Bachelor’s or Master’s degree in Supply Chain Management, Logistics, Engineering, Information Technology, or a related field.

Professional Knowledge & Experience

• 5+ years of hands‑on experience in SAP MM, WM, PP, QM, or PM modules in a manufacturing or distribution environment.
• Strong knowledge of SAP S/4HANA, including new functionalities such as embedded EWM and predictive maintenance tools.
• Proven experience in L3 support and enhancement delivery, including root cause analysis, functional design, and testing.
• Experience with technical documentation, SAP governance, and compliance frameworks.
• Familiarity with integration points between Logistics and other SAP modules (e.g., FI, CO).
• Strong analytical, problem‑solving, and communication skills.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally up to 5‑10% as required.