Presales Engineer (Android)

About Wiseasy

At Wiseasy, we're not just leading the charge in payment innovation; we're redefining it. Our mission is to empower and integrate global innovation in Intelligent Payments. We do this by specializing in cutting-edge 'SMART' terminals and comprehensive payment technology services.

Our full suite of enterprise solutions, encompassing "Cloud + Software + Terminals," is designed to transform the landscape of financial transactions. We are the catalysts for change in the payments space, enabling banks, acquirers, fintech companies, telecom operators, and Industry Solution Providers (ISVs) to offer a spectrum of financial services and create new revenue streams. These services are tailored to enhance cost-efficiency, operational effectiveness, and raise the bar of customer satisfaction.

About the Job

As a Presales Engineer (Android) at Wiseasy, based in Mexico City, you will play a crucial role in driving the adoption of our innovative payment solutions across the region. This is a client-facing role where you will support customers and business partners — including resellers, distributors, and system integrators — by developing demo applications and Proof of Concept (PoC) solutions using Android SDK resources, tools, and technical expertise to effectively promote, sell, and support our products and services. The primary goal is to strengthen our customer and partner ecosystem and drive mutual success. This role requires approximately 15–20% travel within Mexico and potentially across the LATAM region.

Key Responsibilities

• Collaborate with the Sales team to identify new business opportunities and drive customer acquisition across the Mexico market.
• Engage with customers and business partners to understand technical requirements and propose appropriate solutions.
• Develop demonstrative applications to validate customer-specified proof of concepts.
• Ensure seamless integration of our SDKs and APIs into clients' applications by analyzing logs and technical documents.
• Conduct training sessions and workshops to educate customers on our products and solutions.
• Troubleshoot technical issues and provide timely, effective resolutions.
• Stay informed on Mexico's digital payments landscape, including UPI, RuPay, and regulatory frameworks such as RBI guidelines, to better contextualize Wiseasy solutions for local clients.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• At least 2–3 years of experience in Android development or a Technical Support role, preferably in fintech or the card-present transaction domain.
• Prior experience with Android POS terminals, payment gateways, and EMV specifications is a strong advantage.
• Proficiency in Java, Kotlin, or Flutter, with hands-on experience in Android Studio or similar IDEs.
• Familiarity with Mexico's payments ecosystem (UPI, NPCI, RuPay, Aadhaar-based authentication) is a plus.
• Strong technical acumen with the ability to understand and troubleshoot software issues independently.
• Excellent communication skills in Spanish; proficiency in English is an advantage.
• Ability to thrive in a fast-paced, multicultural, and multilingual environment while managing multiple tasks simultaneously.
• Strong interpersonal skills with a focus on building long-term customer relationships.