Senior Indirect Procurement Specialist

About the Company

FedEx Express is committed to leveraging advanced technology to solve business problems and enhance operational efficiency. Our culture fosters innovation, collaboration, and a dedication to excellence.

Senior Indirect Procurement Specialist – Procure-to-Pay (P2P)

We are looking for a Senior Procurement Specialist to manage and support the end-to-end Procure-to-Pay (P2P) process, ensuring accurate, compliant, and timely execution of procurement activities. This role is focused on procurement operations and P2P execution , supporting internal stakeholders, suppliers, global processes, reporting, automation, and continuous improvement.

Key Responsibilities

• Manage and support the end-to-end Procure-to-Pay (P2P) process , from purchase requisitions and purchase order creation through invoice processing and payment follow-up.
• Create, review, and monitor Purchase Orders (POs) and requisitions, ensuring accuracy, compliance, and adherence to established procedures.
• Partner with suppliers and internal teams to resolve issues related to purchase orders, invoices, payments, discrepancies, and exceptions.
• Monitor procurement transactions, operational metrics, and service levels to identify issues, trends, and opportunities to improve process efficiency.
• Analyze procurement data and develop actionable insights to support operational decision-making and process optimization .
• Leverage Power BI, Tableau, and advanced Excel to develop dashboards, reports, KPIs, and data-driven analyses.
• Manage or support commercial corporate card programs and global travel/TMC systems , including platforms such as Concur and ERP solutions .
• Identify opportunities to automate workflows and improve operational efficiency through Power Automate, APIs, and AI-powered productivity tools .
• Collaborate with cross-functional and international teams to resolve operational issues, provide solutions, and ensure consistent execution across global regions.
• Lead and facilitate international workshops, meetings, and working sessions related to procurement processes, systems, and operational improvements .
• Prepare clear business communications, reports, and presentations to support operational alignment and decision-making.
• Support change management and user adoption initiatives , including KPI tracking and analysis.
• Identify and implement opportunities to simplify processes, improve efficiency, enhance controls, and strengthen the overall stakeholder experience.
• Ensure compliance with procurement policies, procedures, internal controls, and applicable business requirements.
• Serve as a subject matter expert and trusted partner for procurement operations , providing guidance and support on complex P2P-related matters.

Requirements

• Experience: 4+ years of experience in INDIRECT procurement operations, P2P, purchasing, or program management , including experience with corporate card programs and global travel/TMC systems such as Concur and ERP platforms.
• English: Professional fluency in English, both written and verbal, with the ability to collaborate with global teams and participate in international workshops .
• Technical & Analytics: Experience with Power BI/Tableau, advanced Excel, workflow automation tools such as Power Automate/APIs, and AI productivity tools .
• Communication & Collaboration: Strong communication, presentation, workshop facilitation, and stakeholder management skills across cross-functional and global teams .
• Change & Continuous Improvement: Experience supporting user adoption, KPI tracking, process optimization, automation, and continuous improvement initiatives .
• Procurement & P2P Expertise: Strong knowledge of the end-to-end Procure-to-Pay cycle , including requisitions, purchase orders, invoices, payments, supplier management, and operational controls.
• Operational Problem Solving: Strong analytical and problem-solving skills, with the ability to identify root causes, resolve operational issues, and implement effective solutions.
• Organization & Execution: Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced, international environment.

Preferred Qualifications

• Experience working within a Global Business Services (GBS), Shared Services, or multinational organization .
• Experience with SAP, Oracle, Concur, or other ERP/procurement platforms .
• Experience developing Power BI/Tableau dashboards and operational reports .
• Knowledge of procurement governance, internal controls, compliance, and operational performance management.
• Experience supporting global transformation, automation, process improvement, or change management initiatives .
• Experience working with global procurement operations and stakeholders across multiple regions.

Equal Opportunity Statement

FedEx Express is committed to diversity and inclusivity in the workplace, ensuring equal opportunity for all employees and applicants.