FP&A Manager (Work-at-home/Advanced English)

Alorica is a leading provider of customer experience solutions, helping the world’s most respected brands deliver exceptional customer service. With operations in over 16 countries and a global workforce of more than 100,000 employees, we specialize in creating personalized interactions across voice, chat, social media, and other digital channels.

At Alorica, we’re driven by a passion for people—both our clients and our employees. Our mission is simple: to make lives better—one interaction at a time. We offer a dynamic, inclusive, and supportive work environment where growth and development are encouraged, and where every voice matters.

Whether you're looking to start your career or take the next big step, Alorica offers opportunities to learn, grow, and thrive while making a meaningful impact.

Summary

Responsible for leading the financial assessment and execution tracking of strategic initiatives focused on delivering measurable returns in Gross Profit ($) and Gross Profit Margin (%) across the region. The candidate will act as a strategic partner to senior leadership, ensuring financial visibility, operational performance monitoring, and disciplined project execution.

Key responsibilities

• Develop and implement robust financial models to evaluate profitability and project viability. Monitor historical, current, and projected performance, with a focus on GP$, GP%, and other key performance indicators.
• Serve as the Project Manager for key regional initiatives, coordinating timelines, ownership, and financial deliverables. Track project progress related to business growth or operational efficiency, ensuring ROI targets are met.
• Provide actionable financial insights based on deep data analysis and trend interpretation. Lead scenario planning for expansion, restructuring, and portfolio optimization efforts.
• Prepare presentations for Board meetings, financial committees, and senior leadership forums. Translate complex financial results into strategic insights and clear recommendations for decision-makers.

Requirements

• 5+ years of progressive experience in FP&A, including at least 2 years of managerial experience.
• Proven experience in project management. Hands-on experience with financial modeling, ROI tracking, business case development, and investment portfolio management.
• Proficiency in tools such as Power BI, Anaplan, SAP, Oracle, or similar systems.
• Advanced English level (B2).
• Advanced analytical skills, strong business acumen, and the ability to communicate effectively with senior stakeholders.