Claims Coordinator (La Castilla)

Fresh Del Monte Produce is growing — and you could be part of the journey! Are you ready to bring fresh ideas, work with purpose, and join a general company making a real impact? We’re opening a brand-new role and looking for someone full of energy, passion, and the drive to help shape the future... one fruit at a time.

Purpose of Position

The Claims Coordinator will work closely with Credit and Collections, Sales Department, and other departments to research open invoices and to process pending open claims in a timely manner. In this role, you will also maintain compliance with company guidelines and perform clerical duties as needed. Please submit your resume in English.

Responsibilities

• Review, research, and process deductions on assigned locations or customers in a timely manner, in accordance with company policies, procedures, and established timelines. Assist in obtaining the necessary documentation by requesting from vendors, customer portals, or any available means to ensure that credits entered in the systems have the proper support to go through the approval process without interruptions or delays.
• Review miscellaneous debits weekly and match credits entered to prepare offset requests. Partner with Sales team and Credit & Collections team to review open deductions—including chargebacks/miscellaneous debits—to determine the proper course of action for removal from the aging report. Download customer checks and review items needing research of PO# to avoid chargeback creation where possible and needed.
• Prepare status reports based on the Open Deductions Report on a weekly basis and/or as needed by updating and maintaining a daily progress Excel sheet on pending credits and follow‑up performed with sales. Work with Sales team, General Managers, A/R Credit and Collections team to enter credits in the appropriate ERP system and follow these to final resolution.
• Perform other duties as needed/assigned.

Required

• English and Spanish (reading and writing).
• Knowledge of Microsoft Office Programs (Word, Excel, and Outlook).
• Accounts Receivable experience.
• Experience in Oracle system.
• Excellent analytical skills.
• Knowledge in SAP system.

Preferred

• College degree or equivalent experience.
• Note: This position does not qualify for relocation expenses.

Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh‑cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts—available in over 80 countries worldwide. With operations spanning more than 35 countries, we have proudly been nourishing families for over 135 years.

We are committed to maintaining a drug‑free workplace and are proud to be an Equal Opportunity Employer.

Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. Driven by our core values—Excellence, Care, Passion, Trust, and Creativity—we invite you to explore our career opportunities and join our FRESH team.