Site Reliability Engineer

Title: Junior Azure Support & SRE Engineer

Location: Mexico City

Duration: Long term

Job Responsibilities:

Monitor: Track application health using Azure Application Insights and Azure Monitor.

Respond: Act as the first line of defense for production incidents and outages.

Troubleshoot: Resolve performance bottlenecks across the web, API, and database layers.

Optimize: Fine-tune caching strategies, database queries, and API routing.

Automate: Build scripts to automate routine maintenance and self-healing tasks.

Technical Requirements:

Compute: Deep knowledge of Azure App Services, Container Apps and Azure Static Web Apps.

API Management: Experience configuring policies and routing in Azure APIM.

Data & Storage: Proficiency with Azure Database for PostgreSQL and Azure Blob Storage.

Caching: Hands-on experience managing and scaling Azure Cache for Redis.

AI & Analytics: Familiarity with Azure AI Foundry (formerly Azure Machine Learning/Foundry tools).

Observability: Expert-level skills in Kusto Query Language (KQL) for Application Insights.

Log Analysis: Expert-level skills in Log Analytics.

Soft Skills:

Strong root-cause analysis skills.

Clear communication during high-pressure incidents.

Ability to work in a rotational 24/7 follow-the-sun support model.

Skills to be evaluated on:

Container Apps and Azure Static Web Apps. API Management: Experience configuring policies and routing in Azure APIM. Data & Storage: Proficiency with Azure Database for PostgreSQL and Azure Blob Storage. Caching: Hands-on experience managing and scaling Azure Cache for Redis. AI & Analytics: Familiarity with Azure AI Foundry (formerly Azure Machine Learning/Foundry tools). Observability: Expert-level skills in Kusto Query Language (KQL) for Application Insights. Log Analysis: Expert-level skills in Log Analytics.

Mandatory Skills:

Compute: Deep knowledge of Azure App Services, Container Apps and Azure Static Web Apps. API Management: Experience configuring policies and routing in Azure APIM. Data & Storage: Proficiency with Azure Database for PostgreSQL and Azure Blob Storage. Caching: Hands-on experience managing and scaling Azure Cache for Redis. AI & Analytics: Familiarity with Azure AI Foundry (formerly Azure Machine Learning/Foundry tools). Observability: Expert-level skills in Kusto Query Language (KQL) for Application Insights. Log Analysis: Expert-level skills in Log Analytics.

Desirable Skills:

Compute: Deep knowledge of Azure App Services, Container Apps and Azure Static Web Apps. API Management: Experience configuring policies and routing in Azure APIM. Data & Storage: Proficiency with Azure Database for PostgreSQL and Azure Blob Storage. Caching: Hands-on experience managing and scaling Azure Cache for Redis. AI & Analytics: Familiarity with Azure AI Foundry (formerly Azure Machine Learning/Foundry tools). Observability: Expert-level skills in Kusto Query Language (KQL) for Application Insights. Log Analysis: Expert-level skills in Log Analytics.