Quality Assurance Supervisor AML

Team Overview

We are looking for a responsible supervisor to oversee AML transactional monitoring and name screening process. The position is complex: it requires not only supervising the work of others but also advising, identifying improvement opportunities, and serving as a liaison between subordinates and upper management. The ideal candidate will understand AML process adherence, maintain knowledge of the relevant processes, and focus on results to ensure operations comply with AML policies.

Role Responsibilities

• Executing transactional monitoring quality assurance
• Executing sanctions screening quality assurance
• Analyzing company rules and transactional AML risk patterns
• Ensuring proper case escalation to AML officer
• Managing and communicating core KPIs to relevant stakeholders
• Monitoring employee productivity, adherence, and providing feedback and advice
• Enriching operational procedures by identifying opportunity areas
• Ensuring AML policies compliance

Role Qualifications

• 3+ years of experience in AML transactional monitoring/screening or a similar role
• Knowledge of Mexican AML regulations
• Bachelor’s degree
• Intermediate English proficiency
• Experience in process improvement
• Coaching skills
• Strong communication skills
• Ability to develop high‑performance teams
• Stakeholder management experience
• Desirable: Knowledge of QA standards operations

EEO Statement

DiDi is an equal‑opportunity employer. Employment and advancement decisions are made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion, beliefs, or any other status protected by applicable laws wherever we operate.