Customer Service Order Management
Adecco
Customer Service / Order Management
Ubicación: Parque PYME El Marqués, Querétaro
¡Únete a una empresa del sector manufacturero y forma parte de un equipo estratégico dentro del área de Supply Chain!
Requisitos:
Ingeniería Industrial, Logística, Cadena de Suministro o carrera afín.
Mínimo 2 años de experiencia en Customer Service, Order Management o Planeación de Demanda.
Experiencia indispensable en SAP.
Inglés avanzado conversacional.
Experiencia en el manejo de portales de clientes automotrices (OEM o Tier 1).
Experiencia en empresas automotrices o metalmecánicas.
Principales actividades
Administrar la demanda de clientes y asegurar el cumplimiento de entregas.
Gestionar portales de clientes automotrices.
Realizar la carga y seguimiento de la demanda en SAP.
Dar seguimiento a pedidos y entregas de producto terminado.
Programar embarques y coordinar la logística de exportación.
Trabajar en conjunto con el área de Tráfico para la documentación de exportaciones.
Atender reclamaciones de clientes relacionadas con calidad y entregas.
Administrar scorecards y evaluaciones de desempeño de clientes.
Mantener comunicación constante con clientes nacionales e internacionales.
Conocimientos indispensables
Demand Planning.
SAP.
Portales OEM / Tier 1.
Programación de embarques.
Logística nacional e internacional.
Documentación aduanal.
Supply Chain
Ofrecemos
Sueldo Competitivo
Prestaciones superiores a las de ley
Modalidad: Presencial
Horario: 7:00am a 4:30pm de Lunes a Viernes
Vacante publicada el 13 horas atrás
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