Logistics & Fulfillment Supervisor

Fulfillment Supervisor – Monterrey, MX

Sola Wood Flowers is on the hunt for a Fulfillment Supervisor to join our crew at our facility in Monterrey, Mexico. This role puts you on the front lines of our pick, pack, and ship operation. Partnering with the operations team, you'll make sure every customer order leaves the building correct and on time, and that the floor stays organized, safe, and humming along efficiently.

Responsibilities

• Oversee day‑to‑day picking, packing, and shipping activity so orders ship accurately and on schedule.
• Keep inventory tight by helping with cycle counts, stock organization, and inbound receiving.
• Train, coach, and onboard new pick‑and‑pack team members.
• Hold the line on quality control across the packing process to keep errors and return rates low.
• Loop in the ops team on order status, bottlenecks, or anything that needs attention.
• Help maintain a clean, safe, and well‑laid‑out warehouse environment.
• Track key productivity numbers and bring improvement ideas back to your manager.
• During peak volume, jump on the line and pack with the team — no task here is “beneath” anyone.

Qualifications

• Willingness to work fully on‑site at our Monterrey, MX facility.
• Native or fluent Spanish; conversational English is required.
• 2+ years in a warehouse, fulfillment center, or light manufacturing role preferred; candidates with less experience but the right attitude will be considered.
• Confident with computers, including barcode scanners, inventory software, spreadsheets, and ERP platforms.
• Strong attention to detail and a real sense of ownership over your work.
• Physically able to stand for long periods, lift packages, and keep up in a fast‑moving environment.
• Open to providing references when asked.
• Comfortable putting in 50+ hours per week as a regular cadence.
• Solid alignment with the company's values of hustle, data‑driven decisions, and continuous improvement.

Benefits

Competitive compensation package built on a clear, written philosophy, and opportunities to help scale a fast‑growing brand to $100 mm+ and beyond.