Customer Service Representative Bilingual

Join the Coolest Call Center Confie is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business. Customer Service Representative Confie Legal benefits IMSS

AFORE

Infonavit Vacations in accordance with the law Vacation Premium 25 Christmas Bonus Aguinaldo Profit Sharing PTU Paid Leave Maternity and Paternity Additional Benefits Weekly Pay Savings Fund 2.5 Paid Leave for marriage and loss of immediate family members Minor Medical Insurance Life Insurance Coverage up to MXN 250,000 Balance Days Additional paid days off Creditas Payrolldeducted loans TripBeat by RCI Travel membership offers and promotions on trips and experiences Optional Benefits Dental Insurance Employees Mortuary Fund Family Mortuary Fund Savings Account OPL by AON Car and motorcycle insurance for employees and extended family members Requirements English proficiency at B2 level or higher Strong communication and activelistening skills Basic computer skills At least 1 year of call center experience Must Customer service experience You must be available to work fulltime. Responsibilities Incoming outgoing calls, providing accurate and helpful information Supports customers with inquiries, account questions, and general assistance Troubleshoots basic issues and escalates complex cases when necessary Delivers a positive and empathetic customer experience Document interactions clearly and efficiently Dont miss out on the opportunity to be part of a growing team and make a difference in customer experience Bolsa de trabajo México ofrecemos puesto de Customer Service Representative para el sector de CallCenter Telemercadeo en la empresa CONFIE de Benito Juárez. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.