Export Specialist

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Location: Guadalajara, MX

Category: Global Business Service Jobs

Export Specialist

Why are we proud of what we do at allnex? We create coatings, products which help protect the world for all nex> t generations – and that’s exactly what you can do joining us!

Imagine how fast your smartphone would become scratched-up, ugly and unusable without a coating. Or an e-bike, the cabin of a train, a beautiful wooden floor, and countless other things in life.

Making objects and their surfaces more attractive and longer‑lasting means making them more sustainable, and that’s a huge part of what working at allnex is about. No matter which role you step into, you’ll become part of a global team of passionate people who care deeply about the chemistry, quality, and global impact of coatings.

You’ll also join a highly multicultural and diverse team of more than 4,000 employees in four regions who – as part of one of the world’s leading coating resins companies – serve customers in over 100 countries across the globe.

The Export Specialist supports the execution of export shipments from U.S. manufacturing sites to customers across Asia, Australia, Africa, and other global markets. This role works closely with customers, freight forwarders, carriers, and internal partners to coordinate export activities, support on-time delivery, and help maintain a high level of customer service throughout the shipping process.

Responsibilities

• Coordinate and execute export shipments when products are ready for delivery.
• Work closely with freight forwarders, distribution centers, carriers, Customer Service, Planning, and Logistics teams to support smooth export operations.
• Serve as a point of contact for customers and logistics partners, helping address shipment-related questions and supporting a positive customer experience.
• Help optimize shipping costs by consolidating shipments whenever possible while meeting delivery and transit time requirements.
• Resolve customer service-related corrective action requests (CCIR / SCAR) in SAP.
• Participate in meetings and training sessions related to export operations.
• Maintain required records, files, and reports, and support compliance with applicable regulations and training requirements, including IATA, DOT, and IMDG.
• Follow company health, safety, and environmental policies.

Required skills and experience

• 1-3 years of experience in export operations, logistics, transportation, customer service, or other supply chain-related activities.
• Experience working with freight forwarders, carriers, customs brokers, and/or customers in an international shipping environment.
• Strong customer focus and ability to build effective working relationships with internal and external stakeholders.
• Effective verbal and written communication skills, with the ability to manage multiple priorities in a fast‑paced environment.
• Professional proficiency in English (written and verbal). As this role supports U.S.-based operations and works closely with stakeholders across North America.
• Experience with SAP ERP is preferred.
• Strong problem-solving skills and the ability to resolve day-to-day transportation and shipment-related issues.
• Positive and collaborative approach to working with cross-functional teams.

Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, International Business, Business Administration, Industrial Engineering, or a related field.
• Dangerous Goods certification (IATA, IMDG, DOT, or similar) is a plus.

We offer

We are proud to offeran international working experiencewith a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.

Equal Employment Opportunity allnex is proud to be an equal opportunity employer. We celebrate diversity and are committed to an environment where all colleagues contribute for the benefit of our employees, our products, and our communities.