Call Center Representative

Job Types: Full-time, Permanent

Pay: MX$16,000.00 per month

Work Location: In person

Job description:

Company: Firstsource Solutions

Job Opportunity: Collections Call Center Representative [2 Days Off Campaign]

Location: Av. Paseo de la Reforma, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX

What We Offer:

• Gross Salary: $16,000 per month
• Food Vouchers: $1,600 per month
• Attendance Bonus: $1,500 per month after 3 months
• Performance Bonus: $1,500 per month after 3 months
• 100% Paid Training
• 2 Days Off
• Law Benefits
• Life Insurance
• Totalpass ( Gym Discounts ) after 3 Months
• Free Daily Cereal Bar
• Free Parking
• Paid Birthday Off
• Referral Program : Earn up to $4,000 per referred friend
• Collaborative and Inclusive Work Environment

On-site only: Reforma, CDMX.

Requirements:

• Advanced English level (verbal and written)
• At least 1 YEAR of call center experience
• Commute time (No more than 1 hour from the site)

Responsibilities:

• Communicate with customers regarding oustanding balances and offering solutions.
• Mantain accurate records of interactions.
• Provide exceptional customer service and support.

Language

• advanced English (Required)

We are excited about the possibility of you joining our team. Please let us know if you are interested in applying !!

At Firstsource we do not discriminate on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.