Business Development (Monterrey)

Business Development Representative

Reports To: Vice President of Business Development

Location: Monterrey, Mexico

Environment: Onsite

Work Schedule: This position is full-time and onsite/hybrid/remote Monday through Friday from 8:00 AM to 5:00 PM with an hour break, but flexibility is available based on coverage.

Who We Are

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting‑edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico. Leveraging a comprehensive range of services, data‑centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid‑market segment within the freight tech industry. Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

Purpose of Your Work

As a Business Development Representative , working within Redwood Multimodal (one of our entities), you will work closely with the Operations teams and be responsible for growing and developing Redwood Multimodal customer accounts.

How You Make a Difference Everyday

• Develop assigned customer accounts (generally worth < $10mm in revenue) by using strategic sales techniques to increase overall revenue and gross profit for assigned accounts
• Implement standard procedures with the Operations Department based on account requirements, including on‑boarding account, setting up load tender process, tracking process, and issue‑resolution process
• Negotiating all pricing for orders taken from assigned accounts
• Keeping current on industry trends and customer activity

You've Got This?

• Bi‑lingual in English and Spanish
• Strong communication skills both orally and written
• Minimum 2 years demonstrated success in Sales/Account Management or Operations in a freight brokerage (or similar) environment
• Excellent negotiation, communication, problem‑solving, and networking skills
• Ability to drive results within a fast‑paced, dynamic work environment
• Ability to travel on occasion (<10%)

What We Offer

• Access to experts and resources for your Learning & Development journey
• Opportunity for internal mobility
• Employee referral bonus program
• Employee Resource Groups (ERGs)
• Annual fundraising and volunteer events to give back to communities
• Life Insurance policy for you starting 30 days after employment
• Personal Health Insurance coverage for you
• Major Medical
• 30 days “Aguinaldo” Christmas bonus or prorated percentage your first year
• Vacation time starting at 12 days. Additional days will increase per Mexican Law
• Premium Vacation 50% vacation days (Prima vacacional)
• Saving Plan (Fondo de Ahorro) and Food Coupons (Vales De Despensa) 6% or the Maximum amount by Mexican Law
• Cell Phone Allowance of $800 pesos per month minus applicable taxes
• Eligible for monthly commission bonuses after 90 days in the position