Shop Project Manager LATAM

At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable.

Drive the development and innovation of Flix's own ticket sales across Latin America, working hand in hand with local shop organizations and retail partners

About the Role

• Manage end-to-end projects that improve in-store sales processes, tools, and the customer experience at the point of sale
• Act as the key liaison between regional shop partners and internal teams, ensuring alignment on goals, timelines, and execution
• Identify and pilot new sales concepts and workflows, then scale what works across markets
• Ensure consistent shop standards and brand guidelines across all LATAM locations
• Define, track, and report on key performance metrics (sales volumes, conversion, partner satisfaction, fulfilment rates)
• Collaborate with commercial, operations, product, and marketing teams to bring projects to life
• Continuously evaluate and improve shop processes and partner playbooks to drive operational excellence

About You

• 3–5 years of experience in project management, retail operations, sales channel management, or a related field ideally in travel, mobility, or consumer-facing networks
• Strong project management skills with the ability to juggle multiple priorities in a fast-paced, agile environment
• Excellent analytical skills and comfort working with sales data and reporting tools to drive decisions
• Outstanding communication and stakeholder management skills, with experience working across international teams and external partners
• A hands-on, entrepreneurial mindset ,as comfortable in the field with shop teams as in a strategy review
• Fluency in English; additional languages are a plus
• Willingness to travel across the region to work directly with shops and Franchise partners

What We Offer

• Work from (M)Anywhere : Depending on your role, work from another location for up to 60 days per year.
• Hybrid work model : We are an office-first company, but we offer flexibility to balance work and life.
• Wellbeing support : Access confidential 1:1 counselling, courses, and stress management for yourself and up to four family members.
• Learning & Development : Take advantage of language classes, training courses, and expert-led sessions to grow your skills.
• Mentoring Program : Connect with experienced colleagues to gain insights and accelerate your career.

At Flix, you’ll find teams that rally together to overcome challenges and spark creativity. We believe in ownership culture - giving you the freedom to take initiative, make an impact, and shape your own career path.
As we continue to expand across the globe, you can make a real difference in how we work.