Carrier Payable Support

Under close supervision, the position is responsible for reviewing and approving invoices from third party vendors, suppliers, customers and/or carriers. This position will also monitor the day-to-day workflow of the FOA.

Advanced English required

Bachelor degree related

Schedule: Monday to Friday, 7:00 AM – 4:00 PM

Salary: $15,000 MXN per month

Onsite job

Key Responsibilities:

• Work through a high volume of loads daily to complete the assigned queues each week
• Solve and address the root causes of missing paperwork and reference numbers in relation to carriers by working with others inside the company to come up with solutions to resolve ongoing issues
• Research and resolve problems surrounding lack of paperwork and reference numbers including reviewing reports to retrieve and resolve loads unbilled and working with carriers to retrieve missing information or issue refund checks
• Establish customer and accessorial rates, fuel surcharges, payment deductions, unidentified payments, and/or resolutions
• Initiate refunds for duplicate payments, overcharge claims and/or cancelled loads
• Answer payables questions and/or emails and troubleshoot billing issues and inquiries from carriers
• Document all actions, decisions, and communications to assure availability of work history data Review and audit financial reports, payment applications, and/or invoice discrepancies to ensure accurate and thorough data entry of financial information

Preferred Qualification:

• Ability to maintain professionalism while dealing with difficult individuals
• Ability to make independent time-sensitive decisions
• Ability to manage multiple priorities
• Ability to work both individually and as a team
• Basic deductive reasoning skills
• Experience in Finance
• Knowledge of financials
• Self-motivation

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This position is not eligible for employment-based sponsorship.