Commercial Technology Transformation Manager

CAREERS TO SMILE ABOUT

At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day.

At the heart of the company is a team of thinkers, creators, and problem-solvers who collaborate to innovate and turn ideas into action. Driven by innovation and a focus on creating joyful moments through food and drinks, our decisions are guided by consumer centricity, creating opportunities for our associates to do meaningful work and make a lasting impact in the communities we serve.

Whatever your role, you’ll be part of a global community that values your ideas and empowers you to make an impact, on your career and on the world around you.

The Opportunity

Lead the end-to-end technical delivery of strategic Commercial Transformation initiatives focused on customer microsegmentation, data-driven commercial capabilities and digital customer engagement, ensuring the successful implementation of enterprise technology solutions that enable personalized commercial execution across channels.

The role is accountable for translating business transformation objectives into scalable technology solutions by integrating commercial platforms, data products and customer intelligence capabilities. Working closely with Commercial, Sales, Data & Analytics, Enterprise Architecture, Product Management and Engineering teams, the Technical Delivery Lead ensures successful delivery of transformation programs that leverage customer segmentation, advanced analytics, APIs and digital applications to improve commercial effectiveness and business growth.

Your Impact 

As Tech Bus Engagement Manager CVO your scope would consist of…

• Lead the end-to-end technical delivery of Commercial Transformation initiatives focused on customer microsegmentation, commercial personalization and data-driven commercial capabilities.
• Coordinate multidisciplinary teams across Salesforce, SAP, Data Engineering, Application Development, APIs, Integration Platforms and Business organizations to deliver complex transformation programs.
• Translate commercial strategy and customer segmentation requirements into executable technology delivery plans, ensuring alignment between business objectives, solution architecture and implementation.
• Drive the implementation of microsegmentation capabilities by integrating customer, sales and commercial data into scalable data products supporting personalized commercial execution.
• Partner with Commercial, Sales, Revenue Growth Management, Data & Analytics and Product organizations to define and deliver customer-centric digital capabilities.
• Lead the delivery of commercial applications, APIs and integration services that enable real-time data exchange between Salesforce, SAP and enterprise data platforms.
• Oversee implementation of customer segmentation models, commercial analytics and data products that improve customer targeting, route-to-market execution and sales effectiveness.
• Manage delivery governance across implementation partners, engineering teams and business stakeholders, ensuring delivery quality, budget adherence and milestone achievement.
• Coordinate release planning, testing, deployment readiness, production cutovers and hypercare activities for commercial platforms and customer-facing capabilities.
• Define and monitor delivery KPIs related to customer segmentation adoption, commercial performance, platform reliability and business value realization.

The candidate is expected to have experience in data analytics and the analysis of operational insights to support business decision-making

Who Are We Looking For? 

• Proven experience leading enterprise Commercial Transformation programs.
• Experience delivering technology solutions supporting Sales, Commercial Operations, Customer Management and Revenue Growth Management.
• Preferred experience within Consumer Packaged Goods (CPG) organizations.
• Salesforce & SAP
• Experience delivering Salesforce-based solutions
• General understanding of SAP commercial modules
• Experience working with customer master data, commercial data models and enterprise data platforms.
• Knowledge of data products and modern data architectures.
• Understanding of advanced analytics, predictive models and customer scoring methodologies.
• Experience working with Business Intelligence and commercial analytics platforms.
• General understanding of Data Engineering concepts
• Experience leading application delivery projects involving:
  • APIs
  • Microservices
  • Integration Platforms
  • Knowledge of REST APIs, API lifecycle management and enterprise integration patterns.
• Understanding of cloud-native application architectures and scalable digital platforms.

If this is an opportunity that interests you, we encourage you to apply even if you do not meet 100% of the requirements. 

What can you expect from us:

• Opportunities to learn and develop every day through a wide range of programs.  

• Internal digital platforms that promote self-learning.  

• Development programs according to Leadership skills.  

• Specialized training according to the role.  

• Learning experiences with internal and external providers.  

• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.  

• Financial wellness programs that will help you reach your goals in all stages of life.  

• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle. 

• And because your family is also important to us, they can also enjoy benefits such as our Wellness Line, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.  

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We respect and value diversity as a work force and innovation for the organization.