Collections Analyst (Zapopan)

Your Job

Our Team

At Koch Industries, we seek talent that adds value to the products and services we offer, aiming to improve society's quality of life. We are committed to continuous transformation, striving to maintain our position as the preferred partner for driving improvement and transformation within our group of companies.

What You Will Do

• Research and resolve all issues with invoices and statement of accounts
• Document correspondence and update account as needed in system of record
• Research various systems, repositories, and customer portals to investigate and resolve unpaid invoices
• Coordinate internal resources to resolve billing issues, customer disputes and total account reconciliations
• Establish relationships with the business and deductions to assist in managing the portfolio
• Escalate invoice issues accordingly
• Support deductions management team to ensure issues/problems are resolved in a timely manner

Who You Are (Basic Qualifications)

• Technical degree or experience in business, finance, or related field
• Spanish and English written and verbal communication

What Will Put You Ahead

• Must be action oriented and possess excellent time management and organizational skills and manage multiple priorities meeting tight deadlines
• Ability to analyze large data sets in spreadsheets and utilize Excel analysis tools including pivot tables, v-lookup, and if-then logic
• Work collaboratively with other departments and functional teams to coordinate effective solutions, communicate effectively across teams, functions, and departments
• Communicate (verbally and written) clearly and concisely and adjust communication style to improve performance

Who We Are

As a Koch company, Koch Global Services (KGS) creates solutions spanning technology, human resources, finance, project management and anything else our businesses need. With locations in India, Mexico, Poland and the United States, our employees have the opportunity to make a general impact. At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

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