CRM Campaign Project Manager

Summary

A CRM Project Manager with strong Salesforce Marketing Cloud (SFMC) experience and technical background who owns the end-to-end internal production activities, ensures adherence to planned schedules and flags any risk to Campaign Manager for further alignment with brand teams and AoRs.

About the Role

Key Responsibilities:

• Planning, assigning tasks  and  directing team  for execution as per planned queue. ​
• Understanding and explaining risks & issues  and maintaining related records ​
• Reviewing functional / creative briefs  based on an understanding of what is technically possible for a specific build​
• Working with cross functional teams  to ensure all necessary inputs required for production are available on time.​
• Reviewing the tasks and  confirm timeline feasibility , identify opportunities within existing queue to overcome any delays. ​
• Share critical dependencies impacting timelines and required extensions from stakeholders

Essential Requirements:

• BTech / Masters in Technology or Masters in Business Administration.
• Minimum 7+ years of proven experience in managing Digital/technology focused projects or driving key initiatives within the digital marketing specifically for Content management Systems.​
• Good experience in managing delivery of projects across complex matrix & global environments · ​
• Digital experience/knowledge is a must. ​
• A Project Manager with strong technical background is mandatory​
• Proven SFMC (Salesforce Marketing Cloud) experience managing projects and having strong functional knowledge of the tools​
• Strong Communication and collaboration skills ​
• Supports collaboration and has good teamwork skills; Pro-active in handling complex situations & problems; Must have attention to detail 
• ​Familiarity with and adaptability to new-generation technologies and trends (Gen AI and Agentic AI) is highly preferred

Languages:

• English

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. 

Accessibility and Accommodation: 

Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to Ver el correo electrónico en mx.fitly.work and let us know the nature of your request and your contact information. Please include the job requisition number in your message. 

Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a Ver el correo electrónico en mx.fitly.work y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje. 

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally.
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