Gualapack Mexico - Corporate Is System Engineer (Heroica Puebla de Zaragoza)

Corporate IS System Engineer (Gualapack Mexico)

Gualapack, a leading flexible packaging company focused on sustainability and innovation, seeks a dynamic System Engineer for its Corporate Information System team.

As a member of the Corporate IS team, the engineer will handle network infrastructure, datacenter operations, telecom systems, and help ensure secure, reliable, and cost‑effective delivery of services to business units.

Main Responsibilities

• Maintain network infrastructure, on‑premises datacenter, and telecom systems.
• Manage new Corporate IS initiatives and projects.
• Evaluate new technologies, define architectures and IS standards.
• Act as the local IS point of contact for the Mexican facilities, supporting the local Helpdesk team.
• Oversee assigned projects, coordinate internal resources and external consultants to meet deadlines and budget.
• Help define technical requirements for new hardware and software.
• Support local Helpdesk and international plants (mainly in the Americas) in troubleshooting technical issues.
• Monitor systems across the global network, ensuring efficient operation.
• Implement best practices to guarantee system security.
• Anticipate potential issues or bottlenecks and propose solutions.
• Stay up to date on technology developments and propose innovative solutions.
• Assist in designing global network architectures, system improvements, and defining IS standards.
• Communicate effectively with the headquartered team.

Required Skills and Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
• Minimum five years of experience administering complex WAN network infrastructure and routing protocols.
• Experience with server and infrastructure equipment.
• Strong knowledge of VMWare‑based virtualization.
• Expertise in Microsoft Windows (client and server).
• Deep understanding of monitoring, management, and cybersecurity best practices.
• Experience with Active Directory and Group Policy Objects.
• Project management skills, ability to work under stress, meet deadlines, work independently and as part of an international team.
• Strong analytical, problem‑solving, communication, and interpersonal skills.
• Excellent English; willingness to travel.

Location & Work Arrangement

Supervisor: Corporate Infrastructure & Cybersecurity Coordinator. Location: Puebla/Tehuacan, Mexico, with the possibility of fully remote work. Candidates may be hired in the Mexican plant or work as a consultant.