Engineer NDS Migration

About the project NDS.Next is a firmwide initiative to migrate on-prem virtual desktops (NDSes) to Azure-hosted virtual desktops , aligned with the firm’s cloud migration strategy. The role sits in the NDSNext Migration Factory and executes migrations at scale using a standardized, repeatable factory operating model.

Role summary
We are seeking a technology engineer with 5 to 8 years of overall experience, including at least 3 years of Windows desktop migration experience (planning, cutover, validation, and post-migration issue resolution). As a Migration Engineer, you will work daily with a pre-assigned set of users to ensure their business-critical applications function correctly on their new Azure-hosted desktop . You will troubleshoot issues end-to-end, coordinate fixes with partner teams, and communicate clearly with users across diverse roles (e.g., trading, engineering, operations, senior management).

Key responsibilities

• Execute user migrations following the factory playbook , tracking progress and outcomes
• Validate end-user functionality on NDS.Next desktops (e.g., M365 Suite, Firmwide common applications (e.g., digital assistant tools), Business apps from an internal app store, Web applications and line-of-business tools)
• Perform application testing , defect reproduction, and regression checks before and after migration
• Troubleshoot and resolve issues across Windows, applications, and desktop environment configuration. Issues will be routed by the helpdesk team.
• Write clear user updates and technical notes; manage expectations and drive closure
• Provide structured reporting on your assigned workload (status, risks, blockers)

Must-have skills

• Strong familiarity with Windows desktop environments and application behavior
• Proficiency in cloud application connectivity and access management, including core networking concepts and operational troubleshooting
• Python or Java coding proficiency for automation and diagnostics
• Strong debugging and problem isolation skills (logs, configs, repro steps)
• Strong application testing knowledge (test design, validation, regression mindset)
• Excellent written and verbal communication, including explaining technical issues to non-technical audiences
• Strong personal project management skills (follow process, manage your queue, accurate reporting)

Good-to-have skills

• Knowledge of AI-assisted troubleshooting or automation concepts
• Prior application development experience (building, supporting, or modernizing apps)
• Engagement style: High-volume, user-facing execution with clear daily outcomes
• Works independently within a standardized model, escalating appropriately when needed
• Comfortable partnering across engineering and operations teams

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.