Regístrese para acceder a todas las funciones de nuestro servicio
  • Búsqueda de ofertas de trabajo
  • Favoritos
  • Crear CV
    Nuevo
  • Sueldos
  • Alertas de empleo

Senior Customer Advocate | SaaS Email & Chat (EN/DE)

Boldr

Boldr is seeking a Senior Customer Advocate (email & chat support) to engage with customers, provide accurate information, and resolve inquiries about the clients’ products and services. You will collaborate with internal and external teams to deliver timely, professional service.

The role requires at least a bachelor’s degree, 3 years of customer service, 2+ years supporting US ecommerce, and strong written English and German.

#J-18808-Ljbffr

Vacante publicada el 1 día atrás
Empleos similares que podrían interesarleBasado en la vacante Senior Customer Advocate | SaaS Email & Chat (EN/DE) en Monterrey, N.L.
  •  ...we’ll always find EMPATHY WHAT IS YOUR ROLE As a Senior Customer Advocate (email & chat support), you will be responsible for interacting with customers...  ..., or chat support). ~ Previous experience supporting SaaS products. ~2+ years supporting US ecommerce customers.... 
    Chat
    Senior
    Desde casa

    Boldr

    Monterrey, N.L.
    1 día atrás
  •  ...EMPATHY WHAT IS YOUR ROLE As a Senior Customer Advocate, you will be responsible for...  ...customers across multiple channels (SMS, email, chat, phone) to provide and process accurate...  ...environment. ~ Previous experience supporting SaaS products. ~ Experience using Slack... 
    Chat
    Senior
    Temporal
    Trabajar en la oficina

    Boldr

    Monterrey, N.L.
    4 días atrás
  •  ...confusing bonus, a question about a bet that just landed. As a Customer Service Representative, you're often the first, and most...  ...You'll Do Be the first point of contact for players across email and live chat, responding promptly and resolving questions about deposits,... 
    Chat
    Turno de tarde
    Turno de noche
    Trabajo por turnos

    NextGen Ventures

    Monterrey, N.L.
    2 días atrás
  •  ...Assist customers’ requests for service, parts and technical watch...  ...inbound and outbound phone, email, and chat. ESSENTIAL DUTIES AND RESPONSIBILITIES...  ...provides detailed technical customer support via phone and email...  ...’ customers into loyal advocates for life. #J-18808-Ljbffr... 
    Chat

    CP360

    Monterrey, N.L.
    2 días atrás
  •  ...ABB in Mexico is seeking a proactive Customer Support professional to join our Electrification team. You will be the first contact...  ...delivering high-quality service across channels, including phone, email, and chat, with English proficiency for the US market and collaboration... 
    Chat
    Trabajar en la oficina
    Trabajo híbrido
    1 día a la semana

    ABB

    San Pedro Garza García, N.L.
    1 día atrás
  •  ...world. This position reports to: Sales Support Manager - Customer Support Your Role And Responsibilities In this role, you...  ...in managing multiple communication channels (phone, email, chat). You have 2+ years of experience in customer service via phone... 
    Chat
    Trabajar en la oficina
    Trabajo híbrido
    1 día a la semana

    ABB

    San Pedro Garza García, N.L.
    1 día atrás
  •  ...Carrier Global Corporation in Monterrey operates a fast paced Customer Care Center serving a US customer base. You will monitor calls, emails and chats, coaching agents to meet quality standards and improve overall customer experience. This role reports to the Performance... 
    Chat

    3287 SSS Carrier, S. de R.L. de C.V.

    Monterrey, N.L.
    3 días atrás
  •  .... Nice to Have: Experience training sales legal or accounting programs. Multi channel support experience across voice chat and email. Experience with learning management or employee experience platforms. Instructional design or adult learning qualifications... 
    Chat
    Senior

    Journeyfront, Inc.

    Monterrey, N.L.
    2 días atrás
  •  ...team provides new and existing customers with the best possible...  ...suggestions and complaints. Resolves customer enquiries and complaints...  ...This role in summary The Senior Analyst for CX LAR Analytics...  ...speech-to-text transcripts, chat logs, and social media comments... 
    Chat
    Senior
    Práctica

    Whirlpool, Inc.

    Ciudad Apodaca, N.L.
    4 días atrás
  •  ...because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information,...  ...contact center that services a US customer base through phone, chat, and email contact. Reporting to the Performance Optimization Site Lead,... 
    Chat
    Inicio inmediato

    Energie Gestalter

    Monterrey, N.L.
    4 días atrás
  •  ...Vertiv is seeking a Senior IT Procurement Category Specialist – Indirect to join our Strategic Sourcing and Procurement team. The role focuses on indirect categories, including SaaS licenses, IT, and professional services, with a strong emphasis on contract management... 
    Senior
    Contrato

    Vertiv Co

    Monterrey, N.L.
    3 días atrás
  •  ...Jobtailor seeks a Senior Leader to drive global Billing Operations, owning performance across SaaS, recurring revenue, and services. You will set priorities, manage forecasts, and partner with IT and Finance to improve processes and tech adoption. The role emphasizes... 
    Senior

    Jobtailor

    Monterrey, N.L.
    4 días atrás
  •  ...The Customer Service Associate is responsible for delivering exceptional service and support to customers by addressing inquiries, resolving...  ...and professionally to customer inquiries through phone, email, chat, or other communication channels. Provide accurate... 
    Chat
    Trabajar en la oficina

    Tata Consultancy Services

    Santiago, N.L.
    1 día atrás
  •  ...Xylem sucht in Guadalupe, Mexiko, eine Senior Analystin/ einen Senior Analysten im Bereich Credit Management & Customer Master Data. Sie arbeiten eng mit Vertrieb und Kundendienst zusammen, um Kreditentscheidungen, Kundendatensätze und Datenqualität sicherzustellen.... 
    Senior

    Ebro Electronic GmbH

    Guadalupe, N.L.
    2 días atrás
  •  ...Gentherm México is seeking a Senior Customer Service Representative to supervise the Customer Service Reps, ensure accurate data from customers, and that deliveries are processed efficiently. You will manage customer relationships and coordinate with SAP to maintain order... 
    Senior
    Trabajar en la oficina

    GENTHERM GmbH

    Monterrey, N.L.
    3 días atrás
  •  ...Fortinet, Inc. is seeking a skilled network professional to support LATAM customers. You will collect and analyze configuration and network information, and propose actions based on findings. The role requires strong English, five years in the network industry, and... 
    Senior

    Fortinet, Inc.

    Monterrey, N.L.
    2 días atrás
  •  ...system issues while providing an exceptional customer experience. This role involves applying...  ...Conferring with customers via phone, email, or chat to identify technical or system issues,...  ...support or a related field ~ Experience in SaaS or e‑Commerce environments ~ Strong... 
    Chat
    Empleo permanente

    EPIND Epicor India

    Monterrey, N.L.
    1 día atrás
  •  ...business to provide enhanced customer experience, promote customer...  ...and present recommendations at senior executive levels. ~...  ...sustainability practices and advocating for them across our industry....  ...application process, please email ****@*****.***... 
    Senior

    Clarios

    Monterrey, N.L.
    4 días atrás
  •  ...Senior Customer Service Representative Impact and Opportunity Provide excellence in customer service support to the organization by supervising the Customer Service Reps, ensuring accurate data is received from customers and deliveries are processed efficiently.... 
    Senior
    Trabajar en la oficina

    GENTHERM GmbH

    Monterrey, N.L.
    3 días atrás
  • ## Credit Management & Customer Master Data Senior AnalystBewerben: Vor Ort: Guadalupe: Full time: Heute ausgeschrieben: R50682Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch... 
    Senior
    Tiempo completo

    Ebro Electronic GmbH

    Guadalupe, N.L.
    2 días atrás
  •  ...The Technical Account Advisor is a senior customer-facing technical role responsible for ensuring...  ...for product and engineering teams; advocate for customers through the product lifecycle...  ...Preferred Qualifications Experience in SaaS operations, data/platform products, or... 
    Senior

    JDA Software

    Monterrey, N.L.
    4 días atrás
  •  ...are currently in search of a Senior IT Procurement Category Specialist...  ...categories relevant to a SaaS company, including SaaS licenses...  ...High-Performance Culture Customer Focus Operational Excellence...  ...can request help by sending an email to ****@*****.***. #LI... 
    Senior
    Contratista
    Temporal
    Contrato
    Offshore

    Vertiv Co

    Monterrey, N.L.
    3 días atrás
  •  ...software, networking, and access management. You will help with onboarding/offboarding, SaaS administration, and SOC 2 compliance tasks. In this entry-level role, you’ll work with senior engineers on SaaS integrations and on-site networking deployments, while contributing... 
    Senior

    Fictiv

    Monterrey, N.L.
    8 horas atrás
  •  ...of annual shipments almost entirely via email. This is a $220-billion, Amazon-sized...  ...Palantir, Apple, Amazon, and Microsoft. Our customers include some of the largest electronics...  ...management across a growing fleet of SaaS and customer environments. You will collaborate with... 
    Senior
    Remoto
    Trabajo híbrido
    Trabajo por turnos

    Regrello

    Monterrey, N.L.
    4 días atrás
  •  ...Carrier Global Corporation is seeking a seasoned Customer Service professional in Mexico to respond to customer calls, analyze data, and improve processes. You will resolve moderately complex inquiries, track orders, and collaborate with Planning, Production, Purchasing... 
    Senior

    Carrier Global Corporation

    Ciudad Santa Catarina, N.L.
    2 días atrás
  •  ...Regrello is seeking a skilled Site Reliability Engineer (SRE) to oversee release management across a growing fleet of SaaS and customer environments. You will collaborate with cross-functional teams to ensure efficient, consistent, and high-quality releases that scale... 
    Senior

    Regrello

    Monterrey, N.L.
    4 días atrás
  •  ...Como un componente clave del proceso de ventas, el especialista senior del Ciclo de Vida del Cliente es responsable y está a cargo de...  ...rentables y tener la autoridad para hacerlo. El Especialista Sr. De Customer Lifecycle es responsable de gestionar las oportunidades de... 
    Senior

    W. W. Grainger

    Guadalupe, N.L.
    8 horas atrás
  •  ...PURPOSE The Enterprise Sales Executive will act as a senior sales representative and customer relationship . T he Enterprise Sales Executive is...  ...for growth with current customers Actively cold call, email, and physically visit new potential clients to educate... 
    Senior
    Trabajar en la oficina
    Remoto
    Turno de noche

    WWEX Group

    San Pedro Garza García, N.L.
    2 días atrás
  •  ...Roquette Laisa España SA of Querétaro, MX, seeks a Sr. Customer Care Agent for our LATAM team. You will manage SAP orders, resolve inquiries, and collaborate with Sales, Logistics, and Finance to ensure timely order-to-cash processes across Spanish-speaking LATAM markets... 
    Senior

    Roquette Laisa España SA

    Santiago, N.L.
    1 día atrás
  •  ...Dematic is looking for a Senior Engineering Manager within the Product...  ...products used globally by customers in our automated system...  ...product management, installation, customer service and North American...  ...to support business needs. Advocate for the Monterrey engineering... 
    Senior
    Trabajar en la oficina

    Dematic

    Guadalupe, N.L.
    8 horas atrás

¿Desea recibir más vacantes?

Suscríbase y reciba vacantes similares a Senior Customer Advocate | SaaS Email & Chat (EN/DE). ¡Sea el primero en aplicar!