Senior Database Administrator, Enterprise Cloud (San Pedro Garza García)

We help the world run better

At SAP, we enable you to bring out your best.

Our company culture is focused on collaboration and a shared passion to help the world run better.

How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Please upload your resume in English - only resume in English will be assessed.

This is a hybrid position (requiring 3 days a week in the office) and is open to applicants currently based in either Mexico City or Monterrey, MX.

Purpose and Objectives

As part of the ECS Operations Team the Global Database Team is responsible for all databases. Beside project delivery and day‑to‑day administration we are part of strategic pilot projects for new technologies as reference for other customers.

For our Delivery Centers in Monterrey or Mexico City, we are looking for an IT Technology Consultant as Database Administrator with a strong technical background for supporting critical projects and administration in the Enterprise Cloud Services Delivery environment.

Beside administration we are part of pilot projects for new technologies as reference for SAP customers. Driving continuous improvement is our main focus to increase operation, availability, and efficiency. Infrastructure landscape re‑architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential within the new ECS Delivery program.

Work Experience

• Solid experience of work experience
• Experience in Operations Support in a General Team
• SLA up keeping and Customer Satisfaction initiatives

Database Specific Required Skills

• Experience in different database concepts, preferably HANA or ASE
• SAP Product suite knowledge is an added plus
• Exposure to automation tools, scripting or processes
• DB installations and upgrade, planning, setup and implementation
• Providing technical expertise and support in optimizing and tuning systems
• Organize and structure day‑to‑day documentation
• Continuous support of SAP systems and problem solving
• Development of concepts and tools to solve and prevent problems and to increase efficiency
• Working in international teams and driving global knowledge transfer and best practices
• DB performance optimization on a detailed level
• Willingness to take on call duty/Weekend tasks
• Willing to work with additional and new databases such as HANA, Sybase

General Required Skills

• Strong communication skills
• Strong academic degree in Business Management
• Good automation skills and willingness to improve tools in operations
• PMP or ITIL certification is a consideration
• Understanding of, and experience with, server‑client computing and relational databases
• Good understanding of the organization's goals and objectives
• Good interpersonal, written, and oral communication skills
• Technical documentation skills (e.g., Wiki)
• Able to prioritize and execute tasks in a high‑pressure environment
• Experience working in a team‑oriented, collaborative environment
• Abilities to work on multiple projects, track and ensure progress to completion
• Good written and oral communication skills

Equal Opportunity Employment

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.