Quality Manager

What you’ll do:

Deploy, improve and lead Eaton’s Reynosa Quality Management System to satisfy customer expectations and requirements, ensuring product specifications and quality while maintaining an effective Quality System in Eaton. The Quality Manager represents plant management and customers per IATF 16949:2016, developing and deploying all quality processes to meet customer requirements, exceed their expectations, and ensure compliance with all applicable guidelines from Eaton and industry requirements for low voltage and high voltage products.

• Develop and deploy processes, techniques, quality systems and procedures for Incoming Inspection, Manufacturing, Final Audit, Supplier Quality Management, etc.
• Involve in Pro‑Launch process and gate reviews and approvals for new product introductions.
• Communicate with customers and lead the quality engineering team during problem resolution processes.
• Participate with cross‑functional team to assess and develop process control plans that ensure the quality level expected by customers.
• Key contributor for EBE/OPA assessments and participate in leading EBE/OPA day‑to‑day culture.
• Coordinate and control: implementation of activities related to Quality Systems, Production Part Approval Process, manage customer complaints and problem resolution systems, lead Supplier Quality Management and development activities.
• Lead plant activities to achieve plant objectives related to Quality Performance for External and Internal metrics, Customer Satisfaction, CONC, OTD, and Productivity.
• Lead the quality engineering department and be involved in plant quality related activities.
• Assist with assigned trainings by the HR department.
• Support achieving plant objectives and Profit Plans.
• Develop training plans to direct employees.
• Hold authority to stop shipment and stop production to correct quality problems.

Qualifications:

• 5+ years of experience in Quality Assurance.
• Engineering degree (Master’s preferred).
• ASQ certifications.
• Problem‑solving experience.
• Six Sigma knowledge.
• Knowledge and experience in QMS, quality standards (ISO, IS/TS‑16949).
• Software package skills.
• Fluent in English/Spanish (conversational & written).

Functional Competencies:

Zero Incident Workplace Culture: Integrate technical skill sets to identify and eliminate hazards in manufacturing processes, including electrical circuit design, programmable controllers, safety interlock circuitry, lock‑out/tag‑out, isolation of potential energy, and ergonomics. Knowledge of hazardous materials and workplace exposure, including chemical use, storage, gases, noises, dust, fumes, vapors, and ventilation.

Analytical/Statistical Tools & Methods: Apply a wide range of problem‑solving tools and methods, including statistics, to make data‑based decisions and sustain higher levels of process or product quality.

External Requirements: Apply the product/process and quality system standards of international certification bodies, industry‑specific regulatory authorities, and customer specifications.

Product/Process Quality Planning: Define the critical to quality elements of a product/process and analyze, assess, and mitigate risks associated with potential failures.

Quality Leadership: Assess performance, set strategy aligned with business goals, and use metrics to drive continuous improvement.

Decision Making / Problem Solving: Identify and raise issues constructively, develop innovative solutions, and make effective decisions even with limited or ambiguous information.

Results‑Driven: Commit to delivering superior performance, exceed expectations, and take personal accountability for outcomes.

All positions may require participation in video and in‑person interviews as part of the hiring process. All candidates will be evaluated based on job‑related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.