Sales Operations Associate Ii (San Pedro Tlaquepaque)

Position: Sales Operations Associate II

What You'll Be Doing

• Process non‑same day online orders placed by customers on Arrow websites, assist with processing same‑day orders as needed.
• Ensure accurate and complete information on every order, manage order entry & maintenance processes.
• Occasional assistance/interaction with customers, greet customers in a courteous and professional manner, effectively handling customer inquiries and ensuring customer satisfaction.
• Maintain basic knowledge of customer products and/or services.

What We Are Looking For

• 2–4 years of order management and/or customer service experience; minimum high school graduate required.
• Excellent verbal and written communication skills; must be fluent in English.
• Strong computer navigation skills and PC knowledge.
• Ability to juggle many tasks at once.
• Strong attention to detail.
• Electronics industry experience highly preferred.

What's In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• 30 days of Christmas bonus
• 40% vacation premium
• 10 vacation days
• Savings Fund
• Life Insurance
• Healthcare Insurance
• Prescription Eyeglasses benefit
• Food & Restaurant Vouchers
• Growth Opportunities
• And more!

Work Arrangement

Hybrid: 3 days in office / 2 days work from home

Annual Hiring Range/Hourly Rate

$18,508.33 - $22,395.08 MXN Monthly

Location

MX‑JAL‑Tlaquepaque, Mexico (HPE Guad office)

Time Type

Full time

Job Category

Business Support

EEO Statement

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)